Start searching
Back to Jobs
Recently postedFull timeAutomotive

Customer Service Advisor

TeleperformanceGlengormley, County Antrim🇬🇧United Kingdom

Why this role stands out

This senior-level role at Teleperformance offers a fantastic opportunity to advance your career in the automotive and financial sectors while enjoying a competitive salary of £26,208 and an excellent work-life balance. You will thrive in this fast-paced, supportive environment if you are a dedicated professional looking to leverage your expertise in a hybrid model that significantly reduces commuting costs and daily expenses. Take the next step in your professional journey by applying today to join a global leader that prioritizes both your personal growth and financial well-being.

Quick overview

Salary£26.2k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationGlengormley, County Antrim, United Kingdom
Microsoft Office

Job description

Customer Service Advisor | Glengormley, County Antrim, United Kingdom | On-site

A leading global customer experience management company is seeking dedicated individuals to join their dynamic financial services contact centre team. This is a fantastic opportunity to embark on a rewarding career in a supportive and fast-paced environment, offering a clear path for growth and development.

The Role

  • Provide outstanding customer service and support to clients regarding their financial arrangements.
  • Educate customers on various banking services and assist them in selecting the most suitable options.
  • Accurately complete processes and procedures while ensuring a seamless customer experience.
  • Proactively identify and address customer needs to ensure positive outcomes.
  • Manage diaries and balance proactive and planned customer interactions effectively.
  • Resolve complaints and errors efficiently to restore customer confidence.

What You'll Need

  • Previous experience in a customer service environment.
  • Strong organisational and time management skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in using technology, including Microsoft Office.
  • A customer-focused attitude with a desire to help.
  • Experience working within a regulatory or financial services environment is advantageous.

What's On Offer

  • A competitive annual salary of £27,976.00.
  • Access to a comprehensive benefits package including savings discounts, wellbeing resources, and more.
  • Opportunities for professional development and continuous learning.
  • A supportive team environment with regular recognition awards.
  • A chance to build a stable, long-term career in the financial services sector.

Apply via Haystack today!

Similar jobs

Apply