Customer Service Advisor

Customer Service Advisor | Comber, United Kingdom | On-site | £27,976.00 This employer is a highly regarded organisation seeking a dedicated Customer Service Advisor. They offer a supportive and fast-paced environment, ideal for individuals looking to build a rewarding career in financial services. With a commitment to employee well-being and work-life balance, this role provides a fantastic opportunity to join a reputable company. The Role • Provide outstanding customer service as the first point of contact, supporting organisational goals. • Educate customers on various banking services and guide them to the best options for their needs. • Accurately and compliantly complete processes and procedures, ensuring a seamless customer experience. • Proactively identify and address customer needs and resolve complaints or errors effectively. • Conduct financial reviews to provide customers with accurate information for informed decision-making. • Manage your diary and balance proactive conversations with planned customer meetings. What You'll Need • Proven experience in a customer service environment with strong relationship management skills. • Excellent organizational and time management abilities to meet performance measures. • Strong verbal and written communication skills. • Experience working within a regulatory environment. • Good technology skills, including proficiency with Microsoft Office. • A customer-focused attitude with a desire to deliver exceptional service. What's On Offer • Competitive annual salary of £27,976.00. • Access to a comprehensive benefits package including discounts, wellbeing resources, and financial advice. • Opportunities for personal and professional development, including training and continuous learning. • A supportive team environment with clear pathways for career progression. Apply via Haystack today!