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Recently postedFull timeAutomotive

Customer Service Advisor

TeleperformanceComber, Down🇬🇧United Kingdom

Why this role stands out

You will thrive in this rewarding role at Teleperformance, where you can make a significant impact within the automotive and financial sectors while benefiting from a competitive salary of £27,976. This position offers an exceptional work-life balance through a flexible hybrid model in Belfast, allowing you to develop specialized skills in a supportive and fast-paced team environment. If you are a customer-focused professional looking for long-term career stability and professional growth, you are encouraged to apply today.

Quick overview

Salary£26.2k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationComber, Down, United Kingdom
Microsoft Office

Job description

Customer Service Advisor | Comber, United Kingdom | On-site | £27,976.00

This employer is a highly regarded organisation seeking a dedicated Customer Service Advisor. They offer a supportive and fast-paced environment, ideal for individuals looking to build a rewarding career in financial services. With a commitment to employee well-being and work-life balance, this role provides a fantastic opportunity to join a reputable company.

The Role

  • Provide outstanding customer service as the first point of contact, supporting organisational goals.
  • Educate customers on various banking services and guide them to the best options for their needs.
  • Accurately and compliantly complete processes and procedures, ensuring a seamless customer experience.
  • Proactively identify and address customer needs and resolve complaints or errors effectively.
  • Conduct financial reviews to provide customers with accurate information for informed decision-making.
  • Manage your diary and balance proactive conversations with planned customer meetings.

What You'll Need

  • Proven experience in a customer service environment with strong relationship management skills.
  • Excellent organizational and time management abilities to meet performance measures.
  • Strong verbal and written communication skills.
  • Experience working within a regulatory environment.
  • Good technology skills, including proficiency with Microsoft Office.
  • A customer-focused attitude with a desire to deliver exceptional service.

What's On Offer

  • Competitive annual salary of £27,976.00.
  • Access to a comprehensive benefits package including discounts, wellbeing resources, and financial advice.
  • Opportunities for personal and professional development, including training and continuous learning.
  • A supportive team environment with clear pathways for career progression.

Apply via Haystack today!

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