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Recently postedFull timeAutomotive

Customer Service Advisor

TeleperformanceBallyclare, County Antrim🇬🇧United Kingdom

Why this role stands out

You will thrive in this rewarding role at Teleperformance, where you can make a real impact in the automotive financial services sector while enjoying a competitive salary of nearly £28,000. This position is perfect for professional communicators seeking a supportive team environment and an exceptional work-life balance through a flexible hybrid schedule in the heart of Belfast. Take the next step in your career and apply today to join a global leader that invests in your long-term growth and daily well-being.

Quick overview

Salary£26.2k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationBallyclare, County Antrim, United Kingdom
Microsoft Office

Job description

Customer Service Advisor | Ballyclare, United Kingdom | On-site

We are hiring on behalf of a leading customer experience management company that supports global brands. This is a fantastic opportunity to join a supportive team in a fast-paced financial services environment.

The Role

  • Provide outstanding customer service as the first point of contact.
  • Educate customers on banking services and support their financial goals.
  • Accurately and compliantly complete processes and procedures.
  • Conduct financial reviews and provide customers with informed advice.
  • Manage your diary and balance proactive customer interactions with planned meetings.
  • Resolve complaints and errors efficiently to restore customer satisfaction.

What You'll Need

  • Experience in a customer service environment.
  • Proven ability to manage customer relationships.
  • Excellent organizational and time management skills.
  • Strong verbal and written communication skills.
  • Proficiency with technology, including Microsoft Office.
  • A customer-focused attitude and an open mind.

What's On Offer

  • Annual salary of £27,976.00.
  • Hybrid working model after initial training (2 days in the office, flexible thereafter).
  • Access to extensive employee benefits including wellbeing resources, financial advice, and discounts.
  • Opportunities for professional development and career progression.

Apply via Haystack today!

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