Quick overview
Job description
IT Epic Willow Analyst
Location : REMOTE
Only one round virtual interview
and GC
Description:
Build and maintain Epic Willow Inpatient and/or Willow Ambulatory application functionality, support pharmacy-related incidents, service requests, and operational workflows, gather requirements and implement approved enhancements and optimization efforts, support pharmacy integrations, dispensing systems, and related interfaces, Participate in testing, upgrades, implementations, and ongoing application support.
The ideal candidate will have a strong healthcare IT background with direct experience supporting Epic Willow Inpatient and/or Willow Ambulatory applications in a hospital or integrated health system environment. Candidates should possess a thorough understanding of pharmacy operations, medication management workflows, medication dispensing processes, order verification, inventory management, and clinical application support. Experience supporting Epic implementations, upgrades, application optimization initiatives, and production support is highly desired. Candidates should have a proven ability to work directly with pharmacists, pharmacy leadership, clinicians, and operational stakeholders to design, build, test, deploy, and support pharmacy system solutions. Experience supporting multiple facilities or health systems is preferred.
Epic Willow Inpatient and/or Willow Ambulatory Certification with 3+ years of hands-on build and support experience, 3+ years of healthcare IT or pharmacy systems experience, 3+ years supporting pharmacy workflows, including medication ordering, verification, dispensing, inventory, and medication administration processes. Strong analytical and problem-solving skills, Ability to work independently in a remote support environment while managing multiple priorities and stakeholders.
Dual Willow certification (Inpatient and Ambulatory), pharmacist background, Willow Inventory experience, experience supporting pharmacy billing workflows and prior support of large multi-facility health systems. Experience with Epic implementations, upgrades, and optimization initiatives is highly desirable.
One Microsoft Teams video interview with the hiring manager and/or Clinical Apps sub-domain leader. Interview will be moderately technical and will focus on Epic Willow certification, pharmacy workflow experience, application build/support, troubleshooting, and communication skills.
Thank You
MOhit
Sr. Technical Advisor
Direct : +1
WhatsApp : +91
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