Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. 

*This is an exempt position. Salary commensurate with experience*

Job Title: Systems Business Analyst
Location: 2 Broadway, New York, NY (Hybrid - 3 days onsite)
Duration: 1 Year (with potential for extension)
Start Date: estimated - September 1, 2026
Hourly Rate: W2 $50-$60/hour
Application Deadline: July 21, 2026

Overview:

We are seeking a Systems Business Analyst who will support our NYS client. The consultant will bridge business needs, product execution, and technical delivery across complex Legal, Safety, and Risk platforms. This role will lead requirements analysis, backlog refinement, integration analysis, Agile delivery support, testing coordination, and deployment readiness across cross-functional teams.

Duties:

Collaborate with business stakeholders, Product Teams, IT teams, vendors, and implementation partners to deliver enterprise technology solutions.
Facilitate discovery sessions, workshops, and stakeholder discussions to define business objectives, operational needs, and system requirements.
Perform current-state and future-state analysis, gap assessments, process optimization, and workflow documentation.
Develop business and functional requirements, user stories, acceptance criteria, process flows, data mappings, and integration specifications.
Maintain and refine product backlogs in JIRA or Azure DevOps, ensuring items are prioritized, traceable, and aligned with delivery objectives.
Coordinate priorities, dependencies, risks, milestones, and deliverables across multiple workstreams.
Partner with development teams throughout the SDLC to clarify requirements, support implementation, validate solutions, and ensure business readiness.
Analyze system integrations, data flows, interfaces, and dependencies across APIs, SFTP, middleware, batch processes, and enterprise applications.
Create process flows, system diagrams, integration workflows, and technical documentation using Visio, Miro, or Lucidchart.
Support Agile ceremonies including backlog refinement, sprint planning, demonstrations, release planning, retrospectives, and delivery tracking.
Coordinate SIT and UAT planning, test case development, defect triage, solution validation, and business acceptance.
Perform SQL-based analysis, data validation, root cause investigation, and troubleshooting for enhancements and issue resolution.
Prepare decision logs, meeting materials, executive summaries, status reports, and project documentation while identifying and escalating risks, blockers, and improvement opportunities.

Mandatory Qualifications:

6+ years of experience in business analysis, technical business analysis, functional analysis, product analysis, or product delivery roles.
6+ years of experience with requirements gathering and development, process flow analysis and documentation, technical documentation, and end-user documentation.
6+ years of experience supporting system integrations and enterprise technology initiatives through the full SDLC.
Demonstrated experience creating BRDs, FRDs, user stories, acceptance criteria, current-state and future-state process flows, data mappings, and integration requirements.
Strong knowledge of Agile delivery practices, backlog management, sprint planning, release planning, testing, and deployment readiness.
Experience using JIRA, Azure DevOps Boards, and Confluence for product delivery, requirements traceability, and collaboration.
Experience analyzing REST APIs, SOAP web services, SFTP, middleware integrations, and batch interfaces.
6+ years of experience with SQL, enterprise data analysis, data validation, ETL concepts, data migration, and Oracle databases.
6+ years of experience with Microsoft Azure, Microsoft Visio, Power BI, and Microsoft Project.
6+ years of experience with .NET code development or closely supporting .NET/C# application delivery and technical analysis.
Understanding of Microsoft Entra ID, SAML SSO, IAM, and role-based security concepts.
Strong stakeholder management, facilitation, communication, documentation, problem-solving, and cross-functional coordination skills.

Desirable Qualifications:

Experience with Power Platform, Power Apps, SharePoint, .NET/C#, or Azure services.
Experience with enterprise content management platforms such as OpenText eDOCS, DocuWare, or automated document ingestion and indexing solutions.
Experience with Risk, Claims, Legal, Compliance, Safety, Workers'' Compensation, Origami Risk, or third-party administrator integrations.
Experience with Salesforce or ServiceNow platforms.
Experience with Tableau or additional enterprise reporting and analytics tools.
Experience supporting COBOL applications, legacy platforms, or mainframe modernization initiatives.
Knowledge of CI/CD concepts, Git, Jenkins, or Azure DevOps Pipelines.
Experience coordinating vendor deliverables and implementation partners across complex enterprise programs.

What We Offer:

Opportunities to lead impactful transformations in the public sector infrastructure.
Engagement with high-profile government initiatives, supporting meaningful change.
A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used
Our AI tools assist by:

Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications
Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

Your information is processed securely and used exclusively for recruitment purposes
Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to:
All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

AI processing data is retained for a maximum of 90 days, after which it is deleted
All data sent to AI tools is encrypted in transit and at rest
AI tools comply with applicable privacy laws including GDPR and CCPA
Personal data is anonymized or minimized wherever possible during AI processing

Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process.

Systems Business Analyst

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