Sales & Catering Administrative Assistant

Position Overview: To handle all Administrative duties as required by the Sales & Catering Department of the resort. This is a Full-Time position and pays $20.00/hour. Previous administrative experience preferred.
Assist all clients entering the Sales & Catering Administrative Offices

• Establish and maintain sales & catering files
• Ability to qualify leads and determine the appropriate sales manager.
• Knowledge of all Catering menus.
• Able to explain the roles of Catering Manager, Sales Manager, Conference Service Manager and Wedding Coordinator
• Knowledge of all Sales & Catering managers daily agendas
• Ability to assemble all sales kits and catering menus.
• Look up accounts
• Updating accounts
• Handle inquiry calls, send appropriate collateral or direct calls to sales management staff as necessary.
• Process and record payments for all catering events
• Answer incoming telephone calls - all Sales-Catering lines.
• Responds to telephone inquiries by determining client's needs and specifications for referral to Sales & Catering Managers.
• Ensures that all filing systems are maintained according to spec's (Local, Convention and Spin-off).
• Maintain inventory of office supplies.
• Be familiar with Delphi System to access accounts and reports
• Basic clerical skills to include: 40+wpm typing, ability to create and format business letters, memorandums, reports
• Any and all reasonable requests of management

Previous administrative experience in the hotel/resort industry preferred

• Office administration skills a must
• Knowledge of computer systems required such as Microsoft Office Word, Excel, Powerpoint and Outlook)
• Excellent communication and customer service practices
• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.