Distributor Offboarding Project Manager

RESPONSIBILITIES

Kforce has a client that is seeking a Services Project Manager in Alviso, CA.

Overview

We are seeking a Project Manager with experience with Services, service contracts, and renewals to support distributor transitions resulting from changes to our distribution strategy. This role will lead cross-functional coordination to assess and mitigate the impact of distributor terminations on existing service contracts, customer support obligations, and renewal opportunities.
The ideal candidate combines strong project management skills with services and renewals expertise, critical thinking, and the ability to identify risks, evaluate alternatives, and drive practical solutions in a complex, cross-functional environment.

Key Responsibilities

• Lead cross-functional activities to assess and manage the impact of distributor terminations on existing service contracts, renewal opportunities, and ongoing customer support
• Partner with Services, Renewals, Sales, Channel Operations, Legal, Finance, and other stakeholders to identify risks, dependencies, and transition requirements
• Evaluate impacted contracts and renewal opportunities, identify potential solutions, and facilitate decisions to ensure appropriate ownership and continuity of services
• Develop and drive mitigation plans for complex transition scenarios, including contract transfers, renewal ownership changes, and alternative fulfillment or support arrangements, as appropriate
• Manage project plans, milestones, action items, risks, and escalations to ensure timely execution and stakeholder alignment
• Identify process gaps, proactively resolve issues, and recommend scalable solutions to support successful distributor transitions while minimizing business and customer impact

REQUIREMENTS:

• Experience in project or program management within distribution, channel operations, or business transformation
• Demonstrated ability to manage complex, cross-functional initiatives involving multiple stakeholders, dependencies, risks, and deadlines
• Strong analytical and problem-solving skills, including the ability to assess business impacts, evaluate alternatives, and recommend actionable solutions
• Proven ability to drive accountability, influence stakeholders, and resolve issues across teams without direct reporting authority
• Experience managing escalations, navigating competing priorities, and driving decisions in ambiguous or changing environments
• Excellent communication and presentation skills, including the ability to synthesize complex project information into clear executive-level updates
• Strong organizational, risk management, follow-up, and project governance skills
• Experience with distributor termination, business transitions, supply chain, inventory management, or channel operations is preferred
• Experience in the IT infrastructure industry, including compute, servers, storage, or networking, is an advantage
• Proficiency in project management and reporting tools, such as Microsoft Project, Excel, PowerPoint, or equivalent platforms

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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