Project Coordinator III

RESPONSIBILITIES

A client with Kforce is seeking a Project Coordinator III to join their team in Atlanta, GA.

Responsibilities

• Help plan and run the cadence of touchpoints (SteerCo, QBR, MBR, WBR, OpMech) across the org's pillars - scheduling, pre-read prep and distribution, note-taking, and follow-up tracking
• Track action items from each forum through to completion and flag anything at risk of slipping
• Maintain a shared calendar of recurring touchpoints across pillars and help keep it free of unnecessary overlap
• Help triage incoming asks, questions, and escalations across GPP, Strategic Accounts, Industry Relations, and Enablement, and route them to the person with the right decision authority
• Track open escalations against defined SLAs and flag items approaching or past due
• Support the team's escalation and governance model, including light reporting on where we stand against the Partner Program Operational Maturity Model
• Own day-to-day administration of the centralized intake process for net-new requests across the org, including requests to engage accountants and partners (e.g., feedback sessions, case studies, research asks, Accountant Council/Partner Council participation)
• Track partner and accountant engagement requests to help ensure rotation across the partner base so the same partners aren't repeatedly tapped
• Maintain the centralized repository of partner and accountant insights, verbatims, and feedback so it stays current and easy for the team to search
• Flag and route requests that fall outside the defined intake process (e.g. program strategy decisions, operational execution) to the appropriate leads

REQUIREMENTS:

• 6+ years of experience in business operations, program operations, project coordination, or a related operations/GTM support role, ideally in a B2B SaaS or platform company
• Experience with tools such as Smartsheet, Confluence, Google Workspace/Excel, Salesforce, or similar operational tools
• Strong organizational skills and comfort managing multiple recurring workstreams and deadlines at once, across different lines of business
• Clear written and verbal communication skills; comfortable preparing materials for a leadership audience
• A proactive, detail-oriented approach - someone who follows up, closes loops, and keeps things moving without needing to be asked twice
• Comfort working in ambiguity and learning a growing, multi-pillar organization's structure as it's being built
• Collaborative mindset; able to work effectively with cross-functional stakeholders across Program Management, Sales, and Partner-facing teams
• Bonus: prior exposure to partner programs, channel programs, strategic account management, or ecosystem/industry relations operations

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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