Senior Human Resources Manager

Job Description
Job Description
JOB SUMMARY
The Senior Human Resources Manager leads the day-to-day operation and continuous improvement of IPHI’s human resources function. The position serves as a trusted advisor to employees, managers and organizational leadership and is responsible for talent acquisition, employee relations, benefits administration, performance management, HR compliance, policy implementation and workforce reporting.

Reporting to the COO, the Senior HR Manager exercises sound independent judgment, identifies organizational risk and recommends practical, equitable and legally compliant solutions. This position is full-time, exempt, and reports to the Chief Operating Officer (COO). IPHI's standard work week is 37.5 hours.

DUTIES AND RESPONSIBILITIES
General
Manages the talent acquisition, recruitment, and interview process in partnership with the COO, hiring manager, IT Manager, and Office Manager
Manages and investigates HR-related internal complaints and recommends next steps and follow-up to the COO
Administers and answers questions concerning IPHI benefits
In partnership with the CEO/COO/CFO, researches and ensures market accuracy for compensation plans
In partnership with the Administrative Assistant and Office Manager, processes required documents for Short-Term and Long-Term Disability with insurance providers to ensure accurate record keeping and proper deductions.

Completes all follow-ups concerning LTD/STD
In Partnership with the Administrative Assistant, maintains HR and I-9 files; Completes Forms I-9; verifies I-9 documentation; background checks
Supports special projects assigned by the CEO/COO/CFO
Expectations or Leadership Behavior
Manages IPHI's Leadership development, Affinity/Accountability, Culture supportive groups and supports the growth and development of leaders at IPHI
Maintains excellent customer service and responsiveness to staff needs
Champions a positive organizational culture aligned with IPHI's mission and values
Prioritizes the growth and success of team members; empowers team members and demonstrates leadership attributes
Exhibits empathy and self-awareness to foster trust and collaboration within the team
Cultivates an environment of open and transparent communication with the team
Skills (Soft and Hard)
Uses Asana to organize, project manage, and maintain all HR tasks and properly assigns tasks and due dates
Utilizes Microsoft 360, Canva, SharePoint, Zoom, Salesforce, various project management tools, and other applications
Organizational Participation and Support
Participates in the development and attends organizational-wide activities
Develops, manages and cultivates culture building activities in partnership with the Office Manager, Work and Wellness, and the COO
Human Resources Knowledge and Skill Application
Ensures Organizational-wide HR training compliance for Federal, State, and City requirements
Ensures Federal, State and City compliance with labor regulations
Mitigates IPHI risk through thoughtful use of HR techniques and other skills
Tracks the status of candidates in Paychex and internal systems and responds with follow-up letters and correspondence through the recruiting process
Partners with the HR Assistant to schedule meetings and interviews as requested by the hiring manager.

Prepares new-employee files in partnership with the HR Assistant.

Systems Change
Promotes HR programs and policy changes to create an efficient, equitable, conflict-free work environment
In partnership with the COO and Leadership team creates, develops and implements organizational policies and procedures to ensure organizational compliance, uniformity, accountability, and ease
Meeting Planning and Facilitation
In partnership with the Office Manager, Administrative Assistant, and CEO/COO, assist with the development of all organizational event agendas and activities
Manages and supports the Office Manager and IT Manager in maintaining and preparing logistics for internal and external IPHI meetings
Communication & Writing
Prepares correspondence and shares organizational communications for HR-related items as requested by the COO
Exhibits clear, direct, transparent, open, and respectful communication
Actively listens and seeks to understand project, program, team, and organizational needs
Teamwork and Team Relationship
Office Manager will report to the Senior HR Manager
Assists with the preparation of the performance review process and ensures that reviews are filed in the appropriate employee HR file
Provides support to employees on various HR-related topics
Performs customer service functions by answering employee requests and questions
Ensures confidentiality and integrity of sensitive information
External Relationships
Manages and maintains relationships with our HR related account representatives
Manages and maintains relationship with our hospitality/catering vendors
Managers and maintains relationships with our landlord, security, and building maintenance
Planning and Stewardship of Money
Manages and maintains the HR related budget lines
Manages and maintains the numerous IPHI org-wide stipends to ensure no overage is happening
Participates in the Payroll process with the finance team and the COO/CFO
Administration Management
Tracks the status of candidates in Paychex and internal systems and responds with follow-up letters and correspondence through the recruiting process
Partners with the Administrative Assistant to schedule meetings and interviews as requested by the hiring manager
Prepares new-employee files in partnership with the Administrative Assistant.

Ensures that Onboarding and offboarding are completed properly with the Office Manager, IT Manager, and Administrative Assistant
Other duties as assigned.