Chick-fil-A Restaurant Human Resources Manager

Chick-fil-A S.

Join a high-performing, $10M+ Chick-fil-A restaurant led by Owner/Operator Hannah Bergeron, a 20-year Chick-fil-A veteran who began her career as a Team Member at 16
Hannah has experienced nearly every level of Chick-fil-A leadership, including serving as a Grand Opening Trainer, completing Chick-fil-A's Leadership Development Program, and ultimately becoming an Owner/Operator
Be part of an established Executive Team with dedicated leaders overseeing Hospitality and Production
Two-time Guardian of the Brand recipient with a strong commitment to operational excellence, food safety, and continuous improvement
Deeply invested in the local community through school partnerships, Leader Academy, community events, local business partnerships, and more
Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years.

Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation. Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022).

Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients. Health Insurance
Annual Performance-Based Christmas Bonus
Cell Phone Stipend
Never work on Sundays
Overtime Available
We are looking for a Human Resources Director to serve as the
People Executive to join the Executive Team at
Chick-fil-A S. This is an opportunity for a people-focused leader to take true ownership of the employee experience within a high-volume, $10M+ restaurant.

The People Executive will lead the systems and processes that support the team throughout the employee lifecycle, from recruiting, interviewing, and onboarding to training, development, employee relations, documentation, and culture. This leader will serve as a trusted partner to the Owner/Operator and fellow Executives while maintaining a strong pulse on a diverse team. This is not a behind-the-desk HR position
. The People Executive is an active member of the restaurant's senior leadership team and will remain connected to the operation, Team Members, and day-to-day needs of the business.

Own the People function for a high-volume Chick-fil-A restaurant and help cultivate a positive, people-first culture
Lead recruiting, interviewing, hiring, onboarding, and orientation processes for new Team Members
Maintain accurate employee documentation and ensure compliance with applicable employment policies and requirements
Oversee employee relations processes, including coaching, accountability, and disciplinary documentation
Develop and continuously improve training plans for both Front of House and Back of House Team Members
Partner with restaurant leadership to identify, develop, and retain future leaders
Maintain organized and accurate HR and payroll-related processes
Work collaboratively with the Owner/Operator, Hospitality Executive, Production Executive, and other restaurant leaders
Support restaurant operations during peak business periods, including 11:00 AM–2:00 PM
Model humility and servant leadership by stepping into the operation wherever the team needs support
Help
Win Hearts All Day, Every Day by creating an environment where Team Members feel known, supported, challenged, and valued
Previous Human Resources, People Operations, Employee Relations, Talent, or comparable people-focused experience
Experience interviewing, onboarding, coaching, or developing employees
Working knowledge of employment practices, documentation, and HR compliance
Strong organizational skills with the ability to manage multiple priorities and follow through consistently
Willingness to actively participate in restaurant operations
Ability to work a minimum of 40 hours per week and close at least one night each week
Spanish/English bilingual ability strongly preferred
HR-related degree, certification, or SHRM credential preferred
Apply now and you will be contacted
ASAP
.