Senior Business Analyst - Remote / Telecommute

Job Title: Senior Business Analyst - Remote / Telecommute

Job Location: Richmond, VA

Job Type: Contract

Pay Range: $60.00hr - $65.00hr

Job Overview:

We are seeking an experienced Business Analyst with strong healthcare domain expertise to support strategic initiatives, product enhancements, and business transformation programs. The successful candidate will work closely with business stakeholders, product teams, and technology partners to identify opportunities, gather and analyze requirements, develop business cases, and translate business needs into actionable delivery plans. Candidates with a strong understanding of U.S. healthcare payer operations are highly preferred.

Key Responsibilities:

• Collaborate with business and technology stakeholders to understand strategic objectives and operational challenges.
• Conduct business analysis activities, including requirements elicitation, gap analysis, process analysis, and solution assessment.
• Translate business strategies and objectives into actionable product backlogs, user stories, and sprint plans.
• Facilitate stakeholder workshops, requirement-gathering sessions, and solution discussions.
• Develop and maintain business process models, workflow diagrams, and functional documentation.
• Analyze current-state and future-state business processes to identify improvement opportunities.
• Create comprehensive business cases, feasibility studies, and recommendation documents to support decision-making.
• Support proposal development and respond to business and client requests with relevant solution recommendations.
• Prepare user stories, acceptance criteria, process flows, functional specifications, and solution documentation.
• Work closely with Product Managers, Product Owners, Architects, QA teams, and development teams throughout the project lifecycle.
• Participate in backlog grooming, sprint planning, UAT support, and release readiness activities.
• Ensure solutions align with business objectives, regulatory requirements, and organizational standards.

Required Skills & Qualifications:

• Bachelor s degree in Business, Healthcare Administration, Information Systems, or a related field.
• 8+ years of experience in Business Analysis, Healthcare Consulting, or related roles.
• Strong experience in requirements elicitation and analysis.
• Strong experience in business process modeling.
• Strong experience in stakeholder management.
• Strong experience in Agile/Scrum methodologies.
• Strong experience in user story creation and backlog management.
• Strong experience in business case development.
• Strong experience in proposal and solution documentation.
• Strong experience in process improvement initiatives.
• Strong verbal and written communication skills.
• Experience working with cross-functional business and technology teams.

Preferred Qualifications:

• Prior experience working with healthcare projects, products, or business functions.
• Strong understanding of U.S. healthcare payer operations, including Claims Management, Enrollment & Membership, Benefits Administration, Provider Management, Care Management, Value-Based Care, and Healthcare Regulations and Compliance.
• Experience supporting digital transformation, AI, analytics, or innovation initiatives.
• Familiarity with tools such as Jira, Confluence, Visio, Azure DevOps, and process modeling tools.

Nice to Have:

• Experience in healthcare product development and healthcare consulting engagements.
• Knowledge of Data Analytics, AI/ML use cases, and healthcare reporting.
• Exposure to proposal development, RFP responses, and strategic solution assessments.
• Certifications such as CBAP, PMI-PBA, Certified Scrum Product Owner (CSPO), or Agile certifications.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities