Senior Account Manager (Creator Marketing)

Job Description
As a Senior Account Manager at Trevant, you are the point person for your accounts, the person who represents Trevant to the client every single day. Reporting to the Director of Influencer Strategy & Operations, you will own the client relationship, turn strategic ideas into campaigns that deliver results, and push our thinking forward rather than just executing what's already been decided. You'll be goaled on client satisfaction, retention, account growth and health - not just flawless execution.

Serve as the client's day-to-day point of contact and main “go-to,” leading client discussions with clarity and confidence, backed by a clear point of view and best practices. develop strategic rationales and POVs, push back on creative recommendations when they don't serve the strategy, and pitch new approaches worth testing when you see an opportunity. Stay closely tuned to creator and platform trends as they happen, translating what you're seeing into innovative ideas and differentiators that keep us a step at the forefront of the industry.

Own the communication channels for your accounts, leading client check-ins, updates, follow-up summaries, QBRs, and internal syncs so both sides always know where things stand. Own recurring performance reporting against client KPIs, translating results into a clear narrative on what's working and what's next, not just a summary of what happened. Provide direction on organizing and streamlining project workflows, schedules, briefs, and management sheets, and step in to fix gaps or inefficiencies as they surface.

Bring a solution-driven mindset to the account, proactively identifying opportunities to strengthen the client relationship, increase account stickiness, and improve internal workflows and processes. Leverage and operationalize AI tools as part of your day-to-day workflow, from research and reporting to campaign development, and look for ways to apply them more broadly to drive efficiency across workflows and elevate our service level to clients.

Own hard-cost creator trackers and budget control reports to ensure financial accuracy and internal margin goals are met, follow up with finance, and lead discussions around creator compensation negotiation and campaign budgets. Treat retention as a daily discipline, proactively identifying risk signals and building the kind of trust and results that make renewal a formality. Drive alignment across the creator team, ensuring Account Coordinators and Sr. Account Coordinators are set up to execute against the account strategy with clarity and confidence.

Manage multiple clients and competing deadlines, proactively communicating risks and keeping stakeholders ahead of any changes.
3 to 6+ years of experience in influencer marketing, creator operations or a related agency role.
~ Hands-on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective.

Experience using Sprout Social or a comparable platform is a plus.
~ Track record of managing multiple accounts or projects simultaneously with minimal oversight, including team mentorship or delegation experience.
~ Able to tie campaign performance back to client business objectives; comfortable owning budget trackers and financial reconciliation.
~ Understands full funnel performance metrics; Has experience translating a creator strategy into a performance engine.
~ Highly organized with a track record of managing multiple workstreams simultaneously.

Analytical experience in pulling data and spotting patterns. Expertise with Excel or Google Sheets is expected; experience with BI reporting tools like DOMO is a plus.
~ Bachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent professional experience.
~ Genuinely obsessed with the creator space, constantly tracking trends and platform shifts with a real desire to keep learning.

Who We Are
Trevant is a creator marketing agency built for brands that need more than a campaign. We came up in performance media. We applied the same operational rigor — vetting, attribution, brand safety, efficiency — to a channel that needed it. The result is creator marketing that performs like your best paid channel. Creative ambition that earns attention. Trevant is a subsidiary of Fluent, a commerce media solutions provider connecting top-tier brands with highly engaged consumers.

In addition to offering the opportunity to work with a rapidly growing creator performance marketing agency, we provide:
Comprehensive health, dental, and vision insurance
Retirement savings plan with employer matching
85,000-$115,000 base salary plus a competitive incentive compensation plan tied to performance. At Trevant, we are committed to building and fostering an environment where our employees feel included, valued, and heard.