Business Analyst - JAWS or NVDA and UAT

Introduction:

We are seeking a Business Analyst to work remotely from anywhere in Texas (preferably within one hour of Austin). This role serves as the bridge between business stakeholders and technical teams to ensure software solutions meet business needs.

Responsibilities:

1. Work with IT and business users to develop and document business and system requirements; translate requirements into user stories, tasks, and acceptance criteria.
2. Collaborate with developers to create wireframes/mockups to validate UI and user experience.
3. Present prototypes to end users, gather feedback, and help incorporate changes as directed by project leadership.
4. Create process maps/flowcharts for “as-is” and “to-be” workflows and refine them based on reviews and testing.
5. Serve as a liaison between business and IT by explaining technical constraints to stakeholders and business goals to technical teams.
6. Develop test cases/scenarios and support end users during UAT to confirm the solution meets business needs before release.
7. Evaluate the impact of requirement changes on scope and timelines; help control scope and keep work aligned to project goals.
8. Create user documentation (manuals/process guides) and deliver training to support rollout and adoption.
9. Support iterative implementation and usability validation, including access for users with disabilities and screen readers (e.g., JAWS, NVDA).
10. Ensure solutions align with applicable accessibility and web standards (e.g., W3C) and internal technology standards.
11. Communicate effectively with team members and stakeholders across all technical levels.

Requirements:

1. 5+ years of full-time business systems analysis experience.
2. 5+ years of full-time QA/quality analysis experience.
3. Willingness to follow required project processes, documentation standards, and organizational policies.
4. Strong understanding of IT systems, software development life cycle (SDLC), project methodologies, and database structures.
5. Ability to write clear documentation for both technical and non-technical audiences.
6. Experience working with data automation standards and systems administration technologies.
7. Ability to analyze organizational structures, business practices, policies, and procedures.
8. Ability to coordinate work with others and explain complex concepts clearly.
9. Experience with data modeling/ERDs, SQL, and web UI design concepts.
10. Knowledge of database concepts (referential integrity, normalization).
11. Excellent written and verbal communication skills.
12. Understanding of system capabilities/limitations and how systems support business processes.