Quick Overview
Job Description
Looking for an experienced SAP CPQ Consultant to join a dynamic and fast-paced environment! This remote opportunity based in New York, NY offers the chance to play a vital role in optimizing quote-to-cash processes by supporting and enhancing the SAP CPQ platform. As a key member of the team, you'll collaborate cross-functionally with business, sales, IT, SAP, CRM, and ERP teams to ensure seamless operations and drive continuous improvements.
Please Note This is a W2 role
Start Date: ASAP
Duration: 6+ Months
Location: Remote in USA
What You’ll Bring:
- 4 to 10 years of hands-on experience in SAP CPQ implementation, support, or enhancements.
- Expertise in configuring SAP CPQ, including product modeling, pricing strategies, rules, workflows, approvals, and document generation.
- Proven ability to support SAP CPQ integrations via APIs, web services, middleware, or other platforms.
- Strong knowledge of quote-to-cash and sales processes—covering product configuration, quoting, pricing, and order approval management.
- Experience with production support, incident management, root cause analysis, and defect resolution.
- Skilled in creating functional specifications, testing, release management, and supporting documentation.
Key Responsibilities:
- Provide Level 2 and Level 3 production support for SAP CPQ, addressing incidents, service requests, and recurring issues promptly and effectively.
- Configure, customize, and enhance SAP CPQ components such as product catalogs, attributes, pricing rules, discounting, approval workflows, guided selling, and configuration logic.
- Create and maintain document templates, proposal outputs, and user access permissions to ensure secure and efficient usage.
- Analyze root causes of issues, implement sustainable fixes, and perform proactive monitoring of system performance and data integrity.
- Support integrations between SAP CPQ and other systems like CRM, SAP ECC, pricing engines, tax systems, and order management solutions through APIs and middleware.
- Translate business requirements into technical designs, prepare impact assessments, test plans, and deployment strategies.
- Conduct comprehensive testing — including unit, integration, regression, and user acceptance testing — to ensure quality and functionality.
- Coordinate system releases, transports, defect resolutions, and production deployments in accordance with project timelines and best practices.
- Maintain detailed documentation, including configuration records, support procedures, knowledge articles, and runbooks.
- Participate actively in incident, problem, change, and release management processes using tools such as ServiceNow.
- Partner with stakeholders to identify opportunities for improving quote accuracy, sales cycle time, user experience, and operational efficiency.
Nice to Have:
- Familiarity with SAP ECC, CRM, tax, and order management integrations.
- Experience with ServiceNow or similar tools for incident and change management.
- Knowledge of automation tools and continuous improvement methodologies.
Preferred Education & Experience:
- Relevant degree in IT, Business, or related fields.
- Prior experience working in a support or implementation role within SAP CPQ environments.
Other Requirements:
- Ability to work independently in a remote setting.
- Excellent communication and problem-solving skills.
- Willingness to participate in incident, change, and release management processes.
If you're ready to leverage your SAP CPQ expertise to impact our operations positively, apply now and take your career to the next level!
#INDUS
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