Quick Overview
Job Description
Senior Specialist, ETF Service
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Specialist, ETF Services to join our ETF Services Delivery Team. The position is located in Lake Mary, Florida (4 day in office expectation).
In this role, you’ll make an impact in the following ways:
- Conduct collateral movement for ETF settlements across multiple domiciles.
- Coordinate ETF basket‑level settlement monitoring, communication with Authorized Participants (APs), and cash wire processing.
- Engage with APs to coordinate collateral calls for delayed settlement ETF creates.
- Receive and release funds to segregated custody accounts; process wires and confirmations.
- Perform intraday monitoring and exception handling through market close to support timely issuance of ETF units.
- Track and return excess collateral accurately and promptly; ensure precision in cash movements.
- Maintain detailed documentation and evidencing for operational steps, approvals, and communications.
- Escalate breaks and risk items; coordinate resolution across APs, Custody, and ETF operations.
- Serve as a primary operational contact for APs on collateral logistics and settlement readiness.
- Operate within defined control frameworks, dual‑control processes, and approval checkpoints.
- Regularly interact with stakeholders to answer questions and resolve issues regarding fund balances and processes.
- Assist in evaluating GAAP and/or IFRS rules to determine the impact of new regulations on BNY Mellon fund accounting practices.
- Provide second‑line review and authorization for collateral calls, releases, and wire actions.
- Validate reconciliations, settlement readiness, and exception resolutions; ensure control compliance.
- Own escalation decisions, risk assessments, and end‑of‑day attestations; oversee auditability and documentation quality.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in accounting or the equivalent combination of education and experience.
- 3+ years of total work experience preferred.
- Experience at a Big 4 accounting firm preferred.
- Ability to provide guidance to less experienced team members.
- May have people management responsibilities in some geographies.
- Experience in ETF operations, custody, collateral management, or securities settlement (Canadian market knowledge is a plus).
- Strong understanding of in‑kind ETF creation/settlement workflows and cash collateral mechanics.
- Proficiency with operational systems; experience with wire processing and reconciliations is preferred.
- Excellent attention to detail, control mindset, and documentation rigor; comfortable with intraday monitoring through market close.
- Strong communication skills to manage AP interactions and cross‑functional coordination.
- Ability to prioritize, manage exceptions, and make risk‑aware decisions under time constraints.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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