Business Application Development

Role Name: Business Application Development (SCM)

Work site: Greenville, US (Hybrid)

Contract: 12 Months

Education/Experience:

Bachelor’s degree (IT, CS, or IS) with at least 5 years of experience in business application development and support, specifically in Supply Chain solutions.

Leadership Style:

Must be an influencer who can build support with Business and other key stakeholders, anticipate downstream consequences of decisions, and clearly articulate the rationale behind technical strategies.

Critical Skills: Strong communication (written and verbal), continuous learning (AI and new technology adaptation), and high attention to detail.

Key Responsibilities

Stakeholder Engagement:

Act as the primary liaison between the business (Supply Chain/Customs/Logistics) and the technical teams (developers, QA, and product owners).

Be the primary point of contact for escalation and project progress report with the group.

Customs Subject Matter Expertise: 

Partner with the Business to define/understand the requirements, As-Is and To Be Processes.

Own the Customs Application landscape, ensuring these tools meet business requirements.

Application Governance:

Strictly adhere to the CTO SOP for New System Introduction.

This involves guiding new tools through the standardized 13-step onboarding process, which includes security assessments (3PS), architecture reviews, and infrastructure setup.

Cross-Functional Coordination:

Manage communications and open issues across various groups, including the ERP deployment team and other internal DT teams/external contractors.

Provide valuable feedback, guidance to the different teams and methodical approach to project execution and issues resolution.