Showroom Sales - Kitchen Designer

Job Description
Job Description
Description:
Primary Objective:
Provide excellent customer service while working directly with customers and patrons by greeting them, helping them find what they want or need, and ensuring they are satisfied with their purchase and experience in our store.

Essential Functions of Position
Qualify client based on client’s wants, needs, desires and investment dollars available
Discuss and identify clients design style
Create design solutions, plans, quotes and purchase orders
Accurately check designs and orders
Discuss product details and expectations
Establish, develop and maintain business relationships with existing and prospective customers
Maintain assigned areas of the store to ensure cleanliness and proper presentation for customers
Perform other duties as assigned
Requirements:
Knowledge of:
Company policies, procedures, and overall mission and vision
Sales, construction and design
Interior products and cabinetry construction
Design software, such as 20/20 design
Skilled in:
Interpersonal communications that allow for effective qualification of prospective clients
Active listening by giving full attention to what others are saying, asking appropriate questions and not interrupting at inappropriate times
Efficient problem-solving
Time management, organization and written communication
Customer service – manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments
Ability to:
Build trusting clients relationships and effectively communicate throughout the design/sales process
Read blue prints and field measure
Handle client product questions and walk them through the remodel and new construction process
Prioritize, accurately multi-task and adhere to any deadlines set
Drive and close sales
Keep up with design trends and product updates
Learn in a fast paced and friendly environment
Other Characteristics:
~ BS Degree in interior design or related field
~3+ years of experience in kitchen/bath design
~5+ years of customer service and sales experience
Benefits:
Day shift
Dental insurance
Life insurance
Medical insurance
Paid time off
Retirement plan with company matching
Vision insurance