Project Manager

This position serves as the Project Manager (Technical) for the CAD/RMS/Mobile support program, overseeing and
directing a team of contractors responsible for multi-agency support . Responsibilities include project/program
planning, governance, and operational coordination across CAD, RMS, Mobile, and related support functions.
Duties focus on planning, prioritization, monitoring and control, executive-level communications, multi-agency
coordination, and ensuring program commitments (including vendor deliverables, budget/invoice processes, and
compliance activities) are executed consistently. The role serves as a primary liaison with MDSP Command Staff
and key stakeholders across MDSP ITD, allied agencies, and vendors.

The Project Manager (Technical) is responsible for the following:
● Develop an in-depth functional knowledge of the systems supported (CAD, RMS, Mobile) and the
operating environment across multiple agencies
● Overall project/program planning, governance, prioritization, and delivery management
(scope/schedule/risk/issues/dependencies)
● Oversight of support operations from a governance standpoint (intake/prioritization, SLA/metrics
reporting, escalation coordination, process expectations) in coordination with the support team.
● Oversight of CAD/RMS/Mobile vendor and contract deliverables; ensure deadlines, requirements, and
service expectations are met
● Oversight of CAD/RMS/Mobile budget planning and financial coordination, including day-to-day purchase
tracking and management/QA of allied agency invoices
● Serve as primary liaison between MDSP ITD, MDSP Command Staff, allied state agencies, vendors
(including Caliber Public Safety), and other 3rd party partners
● Serve as State Product Owner for CAD, RMS, and Mobile governance activities, including enhancement
request intake, definition, prioritization, and change coordination across agencies
● Communicate regularly with executive-level staff on CAD/RMS/Mobile operational health, risks, timelines,
and key decisions; prepare reports, briefings, and meeting materials
● Coordinate and govern system/process changes impacting CAD/RMS/Mobile, including multi-agency
workflow changes and stakeholder approvals
● Own and coordinate Offense code management (RMS) across state agencies (schedule, communications,
approvals, verification coordination)
● Own and coordinate NIBRS/audit support activities (planning, stakeholder coordination, remediation
tracking, and status reporting), partnering with technical staff for data pulls and implementation tasks
● Own user communications and service readiness materials (bulletins, release notes, documentation, and
training guides) and lead delivery of end-user training as needed
● Create task orders / work authorizations as required and coordinate statements of work with vendors and
stakeholders
● Attend MDSP executive-level meetings as required
● Other duties as assigned

Education:
Bachelor’s Degree from an accredited college or university in Engineering, Computer Science,
Information Systems, Business or other related discipline. Master’s degree or project management
certification is preferred.
General Experience:
At least five (5) years of experience in project management.
Specialized Experience:
At least five (5) years of experience in managing IT related projects and must demonstrate a leadership role in at
least three successful projects that were delivered on time and on budget.
Preferred:
● Five (5) or more years project management experience on complex IT projects implementing COTS/Mobile
systems.
● Five (5) or more years project management experience developing both technical and business process (nontechnical)
requirements for implementation of IT systems in private or public sector organizations.
● PMI certification as a PMP.
● Minimum of four (4) years project management experience required with a multi-agency law enforcement
CAD, RMS and Mobile system.