Remote: Account Executive (Sales)

Job Description
About ITRS
At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers.

Work that matters
– Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.
~ With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of Role
This is a high-impact dual-role position combining a quota-carrying Senior Account Executive mandate with a pathway into first-line team management for the right candidate.

It sits within the Corporates division reporting in to our Managing Director of Corporate Sales; a newly structured, growth-focused unit targeting regulated, non-financial services industries across North America. You will lead a named territory spanning Energy & Utilities, Healthcare, Telecoms, Retail, and Critical National Infrastructure. You will be the primary revenue owner for the territory, responsible for new logo acquisition, account expansion, and retention. This role suits someone who motivates to build a territory, pipeline, reputation, and team.

The Corporates division is executing an ambitious GTM build-out, with dedicated BDR, pre-sales, and customer success support, a strong New York office presence, and aligned marketing resources - ensuring you are not operating in isolation. This role offers a hybrid work schedule from our New York office, with a base salary of $80,000 - $115,000 per year. As an Account Executive, you will:
Revenue Generation & Pipeline
Own and exceed an annual ARR quota (typically $1M+ first-year value) across new logo, renewal, and expansion.

Build and manage a high-quality pipeline through independent prospecting and BDR/marketing leads. Lead the full sales cycle end-to-end, coordinating pre-sales, legal, and professional services as needed. Manage a book of US-based accounts, supporting adoption and driving upsell/cross-sell across the ITRS portfolio. Account & Territory Strategy
Develop and execute a territory plan (individual and small team), with clear account prioritization, coverage, and quarterly milestones. Operate as a 'player-coach', taking on daily leadership of a US-based team and stepping into first-line management.

Build multi-threaded relationships across accounts, engaging IT, business, procurement, and C-suite stakeholders. Apply solution-led, value-based selling, aligning ITRS capabilities to business and regulatory challenges. Maintain accurate forecasting and CRM hygiene to support resource planning and leadership visibility. Customer & Market Development
Be a trusted advisor, providing insight into regulatory trends, operational risk, and IT complexity in regulated industries.

Partner with marketing and product on vertical messaging, campaigns, and feedback to refine go-to-market strategy.
3+ years' success selling complex B2B software to enterprise accounts in the North American market.
~ Quota completion in new logo or mixed new/expansion roles, with typical deal sizes of $200K–$1M+ ARR.
~ Observability, IT Infrastructure Monitoring, AIOps, Application Monitoring, Digital Experience Monitoring, Log Analytics, SIEM, Cybersecurity, or related enterprise software.
~ Comfortable managing long, complex sales cycles with multiple stakeholders, including procurement, legal, technical buyers, and C-level executives.
~ Experience generating pipeline, not solely rely on inbound leads.

Ability to engage with CIO/CTO/COO stakeholders and technical audiences. Organized with rigorous pipeline management; proficient in Salesforce/CRM and RevOps tools (e.g. Collaborative approach, able to align and motivate GTM teams (pre-sales, customer success, legal, leadership) around opportunities. Experience in regulated industries such as Energy & Utilities, Healthcare, Telecoms, Retail, Critical National Infrastructure, or Public Sector. Familiarity with observability, synthetic monitoring, digital experience monitoring, or capacity planning use cases.

Experience selling with or through Managed Service Providers, Channel Partners, or GSIs. Working knowledge of NIS2, DORA, or other IT/operational resilience frameworks. Health Insurance, Vision Plan, and Dental Cover for you and your dependants
~ Health Advocate, Talk Space, One Medical, Teladoc
~Remote Hybrid Working
~ Life and AD&D Insurance
~20 Days Holiday + Public Holidays + 3 days paid volunteering leave
~ Referral Bonus
~ Buy and Sell Holiday
~ Training Reimbursement
ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.

We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognize that a diverse workforce is a stronger workforce.