Service Delivery Manager – AWS Cloud Migration

Location: Dallas, TX
Experience: 12–18+ Years
W2 Profile Only
Role Type: Technical Delivery / Cloud Migration Leadership

Job Summary

We are seeking an experienced Service Delivery Manager to lead a cross-functional migration POD responsible for migrating multiple legacy applications from on-premises infrastructure to AWS. The ideal candidate will bring strong technical delivery leadership, cloud migration expertise, team management, and client stakeholder management skills.

The role involves managing end-to-end application migration activities, from initial discovery and assessment through architecture planning, environment readiness, migration execution, testing, production cutover, and post-migration stabilization. The candidate will ensure that all migrations are delivered in alignment with approved architecture, client governance processes, quality standards, and project timelines.

Key Responsibilities

• Lead and manage cross-functional teams comprising cloud, infrastructure, database, DevOps, and migration engineers.

• Own end-to-end delivery of multiple application migrations, from discovery and assessment to production cutover and post-migration stabilization.

• Conduct technical discovery sessions with application teams to assess application architecture, dependencies, infrastructure, databases, interfaces, and migration constraints.

• Develop application migration blueprints covering target architecture, migration strategy, infrastructure requirements, security, DevOps, testing, cutover, and rollback plans.

• Collaborate with client application owners, cloud architects, security, infrastructure, and operations teams to gather requirements, resolve dependencies, and obtain necessary approvals.

• Ensure compliance with client migration methodologies, governance processes, technical standards, and migration stage gates.

• Drive DevOps practices, CI/CD integration, Infrastructure as Code (IaC), automation, and standardized migration playbooks.

• Coordinate application teams across SDLC activities, including configuration changes, COTS installation, testing, release management, and production readiness.

• Manage resource allocation, delivery schedules, risks, issues, dependencies, and escalations.

• Maintain accurate project status reports and RAID logs using Jira or other designated program management tools.

• Lead migration readiness reviews, cutover planning, rollback preparedness, stakeholder communications, and operational handovers.

• Provide regular delivery updates, recovery plans, and performance metrics to client stakeholders and program leadership.

Required Skills and Qualifications

• 12–18+ years of experience in IT, technical delivery management, cloud migration, application modernization, or program management.

• Proven experience leading technical teams and managing multiple application migrations concurrently.

• Strong understanding of AWS services, cloud architecture, application dependencies, and on-premises-to-cloud migration strategies.

• Ability to lead technical discussions, evaluate architecture options, and develop practical application migration blueprints.

• Good understanding of DevOps, CI/CD pipelines, Infrastructure as Code (IaC), automation, and SDLC processes.

• Experience with Agile delivery methodologies, Jira-based tracking, RAID management, governance, and milestone reporting.

• Excellent leadership, communication, stakeholder management, problem-solving, and escalation management skills.

• Experience working with client organizations and geographically distributed delivery teams.

Preferred Qualifications

• AWS Solutions Architect certification.

• PMP or PRINCE2 certification.

• Experience managing large-scale enterprise cloud migration programs.

• Exposure to application modernization and cloud transformation initiatives.

Success Criteria

• On-time delivery of application migrations and achievement of agreed milestones.

• Effective management of project risks, issues, and dependencies.

• Compliance with client governance, architecture, and migration standards.

• Successful production cutovers and post-migration stabilization.

• Strong client stakeholder satisfaction and effective delivery governance.