WMCS Repairs Supervisor

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

I. Job Summary
This Waste Management Compactor Solutions position is responsible for the supervision, communication and resolution of escalated Vendor Service Performance Issues, Vendor Billing Invoice discrepancies and Vendor Service Interruptions under the general supervision of the Vendor Relations Manager.
II. Essential Duties and Responsibilities

• Supervise production within department, i.e. scheduling work, load balancing and prioritizing projects to ensure all deadlines are met
• Mentor, Coach and evaluate performance of for both Exempt and Non-Exempt employees
• Manages staff to ensure that all pre-established metrics are being met by both individuals and by the greater team, using standards of performance to measure against.
• Acts as the escalation point for issue resolution and communicates cross functionally as required.
• Ensures all SOX Controls are being followed and adhered to.
• Identify Opportunities for continuous improvement
• Performs on-call duties on a rotating schedule.
• Assist as necessary with the onboarding process of new vendors.

III. Qualifications
A. Required Qualifications

• High School Diploma or GED (accredited).
• 3 years of prior work experience (in addition to education requirement).

B. Preferred Qualifications

• Basic Excel, Word Skills, Microsoft Suite
• Ability to work in and/or back up all incoming repair queues within the department. Assist with dispatch when needed.
• Excellent verbal, written, and analytical skills
• Ability to multitask and to react well under pressure and treats others with respect
• Identifies and resolves problems in timely manner
• Prioritizes and plans work activities
• Focuses on solving conflicts and listening to others
• Balances team and individual responsibilities and helps build position team spirit
  IV. Physical Requirements
  Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
  The expected base pay range for this hybrid position is $68,400-$82,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
  V. Benefits
  At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
  

If this sounds like the opportunity that you have been looking for, please click Apply.