Information Technology - Technical Product Manager

Job#: 3053096
Job Description:
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Product Owner
Location: Miami, FL - Onsite 4x a week Mon-Thurs
Duration: 12 Month Contract
Rate Range: $50-55/hr
Position Overview:
We are looking for a strategic, customer-obsessed Product Owner to shape the digital experiences that bring our casino loyalty program to life across web and mobile app. Sitting within our Digital Product team, this role is focused on the digital guest journey - spanning pre-cruise marketing, casino loyalty and rewards, the shipboard in-app experience, and continuous between-cruise engagement.

Partnering closely with a Senior Product Manager, you will translate business strategy into a prioritized roadmap and own delivery from ideation through launch and ongoing optimization. Day to day, you will work alongside design, engineering, and our casino and marketing business teams to deliver engaging, intuitive experiences that grow loyalty membership, deepen guest engagement, and drive measurable revenue. The ideal candidate blends strong digital product-management fundamentals with genuine enthusiasm for loyalty, gamification, and building experiences guests love.

What You'll Do
Own the product vision and roadmap for digital casino loyalty experiences across web and app, aligned to company goals and business-team priorities. Partner with the Senior Product Manager to translate strategy into a prioritized backlog, and manage end-to-end delivery from concept through launch and iteration. Author, prioritize, and refine user stories; manage the Jira backlog; and lead backlog grooming, sprint planning, and acceptance testing.

Lead product, design, and engineering partners to build and launch customer-facing experiences that meet high standards of usability and guest satisfaction. Collaborate with casino and marketing business teams to align on goals, requirements, and launch plans, and keep stakeholders informed of vision, progress, and trade-offs. Drive engagement through loyalty, rewards, offers, and gamification features across the pre-cruise, on-cruise, and post-cruise journey.

Define and track KPIs with Data and Business Analysts - building reporting dashboards and evolving metrics for acquisition, spend effectiveness, funnel performance, and digital experience health. Use product analytics to identify opportunities, make data-driven decisions, and continuously optimize engagement and revenue. Stay current on digital product, loyalty, and gaming trends, bringing fresh ideas that push the experience forward. Connect threads across teams, balance multiple workstreams, and thrive in a fast-paced, dynamic environment.

What You'll Bring
Required
3-5 years in digital product management, ideally building consumer-facing mobile app and web products. Demonstrated success launching and scaling mobile and web products, including familiarity with modern app technologies and digital loyalty/engagement ecosystems. Hands-on experience using AI tools to accelerate product-management work, including research, discovery, requirements writing, design exploration, prototyping, or vibe coding.

Experience owning an agile backlog - writing user stories, prioritizing, and partnering with engineering through grooming, sprint planning, and acceptance testing (Jira or similar). Strong analytical and problem-solving skills, with comfort using product analytics to drive decisions. Excellent verbal, written, and presentation skills, with proven ability to align cross-functional and business stakeholders. Bachelor's degree required. Preferred
Experience with loyalty, rewards/offers platforms, co-brand credit card programs, or casino marketing.

Knowledge of gaming or hospitality systems; social or gamified experiences a plus. MS, MBA, or other relevant advanced degree. Additional
Willingness to travel occasionally for shipboard and onboard casino visits, as needed. A passion for creating fun, engaging digital experiences that guests love.

• Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

Health
Dental
Vision
Life Insurance; Short Term Disability
Hospitalization Coverage
Direct Deposit
Weekly Pay Periods
Training and Development Programs
401k
Referral Program
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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