Senior Employee Experience Manager

Brink's is seeking a Senior Manager, Employee Experience to design and lead programs that strengthen engagement, culture, and retention across our transportation and cash-management workforce. In this role, you will build data-driven strategies to improve the end-to-end employee lifecycle-from onboarding and development to recognition and feedback-aligned with our values of integrity, security, and accountability. Partnering with HR, operations, and leadership, you will analyze engagement data, standardize best practices across branches, and drive change initiatives that support safety, reliability, and customer service. The ideal candidate brings deep HR or employee experience expertise, strong analytics, and proven success influencing in a complex, mission-critical environment.

Responsibilities

• Develop and execute an employee experience strategy aligned with Brink's culture and business goals
• Design and enhance programs across onboarding, development, recognition, and feedback
• Analyze engagement surveys and HR data to identify trends and recommend actions
• Partner with HR, operations, and leadership to implement experience improvements across locations
• Lead change management and communication plans for key people initiatives
• Establish metrics and dashboards to track employee experience and retention outcomes
• Standardize and document best practices across branches and functions
• Support diversity, equity, inclusion, and belonging efforts within the workforce
• Ensure programs comply with regulatory, safety, and security requirements
• Manage projects and timelines, reporting progress and impact to senior leadership

Required Skills

• Employee experience strategy
• HR program design
• Employee engagement measurement
• Organizational development
• Change management
• People analytics & reporting
• Stakeholder management
• Policy & process improvement
• Employee communications
• Project management