Position Purpose/Scope:

• Lead the planning, implementation, and support of IT infrastructure solutions from concept to deployment.
• Run complex operational/technical projects.
• Manage enterprise IT systems, including cloud computing, servers, and storage, ensuring alignment with client-defined standards.
• Provide proof-of-concept (POC) evaluations and expert guidance on implementing secure, scalable, and high-performance IT infrastructure solutions.
• The successful candidate will be organized, self-motivated, and able to manage multiple priorities simultaneously.

Position Responsibilities/Accountabilities: 

• Serve as a subject matter expert (SME) for IT infrastructure systems, including cloud platforms (AWS, Azure), storage solutions (SAN, NAS), and cybersecurity frameworks (firewalls, intrusion prevention, encryption).
• Deploy, configure, and maintain IT infrastructure components, such as servers, storage, virtualization platforms, and security tools.
• Collaborate with external providers for the deployment and support of IT infrastructure services.
• Ensure high availability of systems by implementing redundancy, backup strategies, and disaster recovery solutions.
• Optimize IT infrastructure performance through monitoring, capacity planning, and proactive issue resolution.
• Adhere to compliance and audit requirements by enforcing security policies, implementing access controls, and supporting regulatory standards.
• Manage ITIL processes, including change management, incident response, and configuration management, to ensure service stability and operational efficiency.
• Document IT infrastructure design, configurations, and best practices to enhance knowledge sharing and continuous improvement.
• Support infrastructure lifecycle management, including upgrades, patching, and decommissioning, to maintain system reliability and security.
• Collaborate with global IT teams to standardize processes, align on best practices, and support cross-functional IT initiatives.
• Provide technical leadership and mentorship to junior engineers, ensuring adherence to IT standards and driving skill development.

• Research and evaluate emerging technologies, including automation, cloud-native services, and AI-driven IT operations, to drive innovation and efficiency.
• Communicate IT infrastructure strategies and solutions to technical and non-technical stakeholders, ensuring clarity in decision-making processes.
• Runs complex projects ensuring they are completed on time and within budget with only general direction from management.
• Perform other duties as assigned by management.
• ​BS/BA in Information Technology OR AA/AS degree with 2 years of professional experience OR 4 years of equivalent IT experience.

Experience:

• 5+ years of experience in IT infrastructure engineering, specializing in cloud services, storage, or enterprise IT systems.
• 5+ years of experience managing enterprise IT infrastructure, including servers, storage, virtualization, and security.
• 3+ years of experience in IT project management
• 3+ years of experience demonstrating strong communication skills in IT environments.
• 3+ years of junior leadership experience managing IT projects.
• They are more focused on the fiber optic and copper cabling skills
   

   Licenses and/or Certifications (Preferred):

• ITIL certification.
• IT Infrastructure, IT Architecture, or other relevant IT product certifications

Knowledge/Skills/Abilities:

• Utilize 5+ years of experience in IT applications, tools, and technology to enhance operational efficiency.
• Apply 3+ years of agile methodology principles in IT infrastructure projects.
• Demonstrate 2+ years of experience in supplier/vendor management.
• Implement 1+ years of cloud technology experience, including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) solutions.

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance
• Vision Insurance
• Short Term/Long Term Disability
• Life Insurance
• 401 (K)