Quick Overview
Job Description
Columbus Worthington Air is seeking an In-Store Sales Lead Generator to engage shoppers in partner retail locations and promote our residential heating, cooling, and indoor air quality services. You'll approach customers, ask discovery questions, explain service options, and schedule in-home appointments for our comfort advisors and technicians. This role is ideal for outgoing, goal-driven professionals who enjoy face-to-face interaction and helping homeowners stay safe and comfortable. We offer paid training, performance incentives, comprehensive benefits, and opportunities to grow within a leading Central Ohio HVAC contractor.
Responsibilities
- Engage in-store customers to promote Columbus Worthington Air HVAC services
- Qualify homeowner needs for heating, cooling, and indoor air quality solutions
- Educate customers on service options, maintenance plans, and special offers
- Schedule in-home appointments for comfort advisors and service technicians
- Capture and accurately enter lead and customer information
- Meet or exceed daily and weekly lead generation and conversion goals
- Represent the brand professionally within partner retail locations
- Collaborate with sales and service teams to optimize lead quality
- Maintain product knowledge through ongoing training
- Follow safety, ethical, and customer-service standards at all times
Required Skills
- Customer engagement
- Lead generation
- Retail sales
- Appointment scheduling
- CRM or lead entry systems
- Basic HVAC knowledge
- Verbal communication
- Persuasion and closing
- Time management
- Product demonstration
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