Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
Job Description
State Government of Victoria in Melbourne (CBD and Inner Metro) is seeking an End User Technical Support Consultant to deliver first and second level ICT support for DTP-issued devices within a standard SOE. You will manage new hardware and software requests and serve as a primary escalation point for complex incidents.
The role requires ITIL certification, strong customer service, and the ability to train teammates with clear documentation.
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