Why This Role Stands Out
This hybrid Service Desk Analyst role offers fantastic opportunities for IT skill development and career growth within a reputable organization, where you'll directly contribute to seamless operations. You'll thrive here if you possess strong communication and remote troubleshooting abilities, eager to provide exceptional IT support. Apply today to join a supportive team and advance your career in a flexible environment.
Quick Overview
Job Description
Diocese of Maitland-Newcastle is seeking a dedicated Service Desk Analyst to provide frontline IT support for staff, students, and volunteers from our Newcastle West Campus. You will handle incidents and requests via the ITSM platform, assist with hardware and software deployment, and deliver reliable desktop support in a busy, mission-driven environment.
The role requires strong communication, IT service desk experience, and comfort with remote troubleshooting.
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