Head of Sales & Customer Service

We are a leading national manufacturing company currently seeking a dedicated Sales Service Coordinator to join our corporate sales department in downtown Fort Worth.
In this entry-level, back-office administrative role, you will serve as the vital link between our corporate sales agents, major national retail accounts, and our four manufacturing plants. If you thrive in a fast-paced environment where your high-volume data entry skills and attention to detail keep the supply chain moving, this is the role for you!

Order Processing

Process incoming B2B purchase orders that arrive hourly via an Electronic Data Interchange (EDI) system and an internal agent portal.

Data Entry

Execute high-volume, manual 10-key data entry to ensure all orders are logged accurately within our corporate ERP system.

Issue Resolution

Act as the primary administrative liaison to the manufacturing plants, handling daily communications via email to resolve order discrepancies, shipping delays, or inventory questions.

Inventory Tracking

Manage and bill for consigned inventory located at specific national retail locations.

Team Collaboration

Work in a continuous-learning, open-office environment where team members collaborate and share knowledge to support broader sales goals.

Reliable & Stable

You have a proven track record of excellent attendance and tenure in your previous roles and are looking for a company where you can plant roots.

The Manual Data Expert

You possess exceptional manual 10-key typing skills and are highly accurate when performing repetitive data entry tasks (Note: this role requires rapid manual typing, not barcode scanning) .

Tech-Savvy

You are proficient in Microsoft Outlook and can quickly learn complex software. Prior experience with ERP systems (like JDE Oracle) or EDI platforms is a major plus!

A Strong Communicator

You have excellent written communication skills and can maintain professionalism when dealing with urgent logistical issues via email.

Adaptable

You thrive in a fast-paced, highly collaborative, bullpen-style office environment and have a strong sense of urgency.

Experience

No college degree is required, but previous experience in corporate sales support, administrative logistics, banking operations, or B2B order management is highly preferred.
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