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Full timeTechnology

IT Officer

Salamah CollegeChester Hill, New South Wales🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationChester Hill, New South Wales, Australia
Microsoft OfficeAzure

Job description

POSITION: IT Officer - Full-time

Salamah College, an Islamic, independent, and comprehensive coeducational K-12 college, is dedicated to providing a caring and personalized education for young Australian Muslims. Established in 2012, Salamah College has grown significantly, now welcoming over 1,400 students.

Position Overview:

Salamah College is seeking a proactive and skilled IT Officer to join our dynamic team. This role offers the opportunity to contribute to a supportive educational environment while managing and enhancing our technology infrastructure.

Key Responsibilities:

Technical Support:

  • Use FreshService to handle incoming tickets and requests
  • Troubleshoot Windows devices, iPads, and network/software issues
  • Escalate complex problems as needed

Systems Administration:

  • Maintain and update Moodle and Sentral
  • Manage Microsoft Azure and Office 365 accounts and settings
  • Perform routine system checks and updates

Communication & Training:

  • Clearly explain technical processes to non-technical staff and students
  • Develop user guides and provide basic training sessions

Time Management:

  • Efficiently prioritize multiple open tickets in a fast-paced environment
  • Track and follow up on issues to ensure timely resolution

Community Engagement:

  • Support school programs and events
  • Foster a positive, tech-friendly culture

Key Selection Criteria:

1. Qualifications & Experience

  • TAFE/university IT qualification (completed or near completion)
  • Relevant IT support experience, preferably with FreshService

2. Technical Proficiency

  • Proficient with Windows, iPads, LMS (Moodle, Sentral), and cloud platforms (Azure, Office 365)
  • Basic networking and IT security knowledge

3. Communication & Time Management

  • Strong interpersonal and communication skills
  • Proven ability to manage and prioritize multiple support tasks

4. Community Engagement

  • Willingness to participate in co-curricular activities and programs

Additional Requirements:

  • Valid Working with Children Check (or equivalent)
  • Flexibility for occasional after-hours work

How to Apply:

If you are interested in contributing to our vibrant school community, please send your resume to

For more information about Salamah College, please visit our website at .

Application closing date: Friday 18 April 2025 at 5pm.

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