Retail Relationship Banker

Retail Relationship Banker | Green Bay, WI | Hybrid | $41,714.00 - $65,000.00

This employer is a globally recognized financial institution dedicated to empowering individuals and businesses through personalized banking solutions. They foster a collaborative environment where employees are valued and supported in their professional growth.

The Role

• Deliver exceptional service and build strong relationships with customers and prospects.
• Identify customer needs and provide tailored advice on financial solutions, including everyday banking, lending, and investment products.
• Proactively engage with clients to understand their financial goals and recommend appropriate banking channels and services.
• Support customer transaction needs and offer guidance on digital self-serve options.
• Collaborate with branch teams and partners to achieve business objectives and enhance the customer experience.
• Ensure compliance with lending policies, risk management, and regulatory requirements.

What You'll Need

• 2-3 years of relevant experience, with a post-secondary degree or equivalent combination of education and experience.
• Working knowledge of personal and small business customer needs and solutions, as well as retail investments and lending products.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• Aptitude for listening, problem-solving, and responding creatively to challenges.
• Proficiency in using digital tools, social media, tablets, and smartphones.

What's On Offer

• Competitive salary range with potential for commission.
• Comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans.
• Opportunities for professional development, training, and coaching.
• A supportive and collaborative team environment.
• The chance to make a positive impact on customers' financial well-being.

Apply via Haystack today!