Installation & Service Technician

Woodhull, LLC seeks an Installation & Service Technician to install, network, and support Canon office equipment, printers, copiers, and document solutions for local business clients. In this field-based role, you'll perform equipment setup, preventive maintenance, and troubleshooting while delivering responsive, customer-focused service. You'll configure print drivers, basic network connections, and integrated software, and train users on effective operation. Working within a collaborative, service-driven culture, you'll document service activity, coordinate with sales and support teams, and stay current with evolving office technology. This position offers growth across IT, service, and workflow optimization.

Responsibilities

• Install, configure, and network Canon office equipment, printers, and copiers at client sites
• Perform preventive maintenance, troubleshooting, and repairs on hardware and related software
• Train end users on proper operation, basic maintenance, and best practices
• Document service calls, parts usage, and equipment status in service management systems
• Collaborate with sales and account teams to support smooth onboarding and upgrades
• Maintain current knowledge of office technology, print management, and document solutions
• Ensure timely response to service requests and uphold service-level commitments
• Support connectivity, driver installation, and simple network configurations

Required Skills

• Hardware installation and configuration
• Printer and copier repair
• Basic networking and connectivity (TCP/IP, Wi-Fi)
• Windows operating systems and print drivers
• Troubleshooting and diagnostics
• Customer service and client communication
• Technical documentation
• Time management and route planning
• Device firmware and software updates
• Managed print/document management solutions basics