Imaging Specialist

An Imaging Specialist is an administrative professional who is part of a team, which is responsible for the retention and storage of public records, documents, archives, and files. It requires an understanding of how to organize, catalog and index documents, in both paper and electronic form using multiple mediums such as scanning software and hardware, file management in Windows Explorer directories, Email repositories, and other document repositories.

Job Description:

Assess and prepare physical or electronic documents to ensure quality images

Operate scanning equipment and perform minor equipment adjustments

Create, modify and maintain data indexes to ensure input quality and consistency

Retrieve imaged information as needed for operational purposes

Maintain appropriate files and records of imaged materials

Evaluate the quality and suitability of images in accordance with applicable standards

Adhere to content management key performance indicators (KPIs), policies and best practices

Keep statuses of assigned tickets updated appropriately

Job Requirements/Skills:

General knowledge of computers and Microsoft Outlook

Good verbal and written communication skills; follow oral and written instructions

Effectively communicate with team members and other business professionals

Eagerness to learn and be flexible to changes in processes and technology

Routinely meet Service Level Agreements and KPIs

Ability to work in a fast-paced environment

Education/Experience:

High School Diploma or equivalent

Previous administrative, clerical or similar office experience (required)

Previous imaging experience (preferred)