O365 Administrator with ManageEngine

Title: O365 Administrator with ManageEngine

Location: Schaumburg, IL
Experience: 7+ Years
Industry: Pharmaceutical

Contract

Job Summary

We are seeking an experienced O365 Administrator with strong hands-on experience in Microsoft Office 365 administration, Exchange Online, and ManageEngine Endpoint Management. The ideal candidate will be responsible for managing Microsoft 365 services, administering user accounts and access, supporting email infrastructure, and managing endpoint devices to ensure secure and efficient IT operations.

Key Responsibilities

• Administer and maintain Microsoft Office 365 services, including Exchange Online and the Exchange Admin Center.
• Manage user mailboxes, shared mailboxes, distribution lists, mailbox permissions, and email configurations.
• Troubleshoot email delivery issues, mailbox access, Outlook connectivity, and other O365-related incidents.
• Manage user accounts, access provisioning, permissions, and Identity and Access Management (IAM) activities.
• Support Active Directory and Microsoft Entra ID (Azure AD) administration.
• Utilize ManageEngine Endpoint Central or related ManageEngine tools for endpoint administration, software deployment, patch management, and device monitoring.
• Manage endpoint configurations, application installations, updates, and compliance requirements.
• Monitor and resolve incidents related to Microsoft 365, Exchange Online, user access, and endpoint devices.
• Implement security best practices, access controls, and endpoint management policies.
• Maintain technical documentation and follow established IT security and compliance procedures.
• Collaborate with infrastructure, security, and service desk teams to resolve technical issues.

Required Skills

• 7+ years of experience in IT administration, with strong O365 administration expertise.
• Hands-on experience with Exchange Online and the Exchange Admin Center.
• Experience with ManageEngine Endpoint Central or other ManageEngine endpoint management solutions.
• Knowledge of IAM, Active Directory, and Microsoft Entra ID.
• Experience with endpoint patching, software deployment, and device management.
• Strong troubleshooting and communication skills.

Preferred Qualifications

• Experience supporting pharmaceutical or regulated enterprise environments.
• Knowledge of Microsoft 365 security, MFA, and access management policies.
• Relevant Microsoft 365 or endpoint management certifications are a plus.