Business Analyst - Property & Casualty (P&C) Insurance

Role: Business Analyst (BA) - Property & Casualty (P&C) Insurance

Location: Philadelphia, PA (hybrid)

Duration: Contract

Role Overview

We are seeking a detail-oriented and analytical Business Analyst (BA) with a strong technical background and experience in business requirements gathering, functional documentation, process modeling, and stakeholder management. The ideal candidate will act as a liaison between business stakeholders, clients, and development teams to ensure business requirements are clearly understood, documented, and translated into effective technical solutions.

Experience in the Property & Casualty (P&C) insurance domain is highly desirable, particularly with Policy Administration Systems (PAS), legacy billing systems, and claims management applications. Familiarity with Insurity is a plus.

Required Qualifications

• Technical background with a basic understanding of product architecture and system functionality.

• Experience in business analysis, requirements gathering, functional documentation, and process modeling.

• Knowledge of the Agile Software Development Lifecycle and Waterfall methodologies.

• Experience preparing BRDs, FRSs, use cases, process flows, data flows, and other functional documentation.

• Strong analytical, critical-thinking, and problem-solving skills.

• Excellent verbal and written communication skills.

• Strong stakeholder management, relationship-building, and collaboration skills.

• Ability to work independently and effectively with cross-functional teams.

• Excellent organizational skills, attention to detail, and time-management abilities.

• Willingness to learn, accept constructive feedback, and adapt to changing client requirements.

• Strong listening skills, patience, flexibility, and a proactive approach to problem-solving.

• Ability to identify process improvement opportunities and maintain a broader business perspective.

Highly Desirable Qualifications

• Experience in the Property & Casualty (P&C) insurance domain.

• Experience with Policy Administration Systems (PAS) and insurance claims or billing applications.

• Hands-on experience creating, analyzing, and validating detailed functional specifications.

• Experience in end-to-end enterprise software implementation projects.

• Proficiency in MS Visio for process modeling, workflow diagrams, and system documentation.

• Experience with data migration rules, business rules, wireframes, and system design documentation.

• Experience facilitating solution design sessions between clients and implementation teams.
• Experience conducting UAT, quality reviews, client training, and stakeholder workshops.

Key Skills

• Business Requirements Gathering & Analysis

• Business and Functional Requirements Documentation

• Property & Casualty (P&C) Insurance

• Policy Administration Systems (PAS)

• Legacy Billing and Claims Systems

• Agile SDLC & Waterfall Methodologies

• Business Process Modeling & Process Improvement

• Use Cases, User Stories & Functional Specifications

• MS Visio & Workflow Documentation

• UAT, Test Scenarios & Quality Reviews

• Stakeholder Management & Client Communication

• System Integration Analysis

• Enterprise Implementation & Change Support