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Senior IT Support & Incident Resolution Lead

Chemist WarehousePreston, Tasmania🇦🇺AustraliaPosted 11 Oct 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Preston, Tasmania, Australia

Job Description

Sigma Healthcare is seeking a Senior Technical Support Specialist for our Preston office. You will own resolution of complex incidents, perform root cause analysis and implement permanent fixes to ensure 24/7 service continuity across retail and corporate IT environments.

The role requires a tertiary IT qualification, 7+ years in IT support with 4+ in advanced roles, ITIL certification, and strong collaboration across teams. Hybrid work options supported at Preston.

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