Program Manager

Job Title: Program Manager

Job Location: New York City, NY

Job Type: Contract

Job Overview:

Pay Range: $53.00hr - $58.00hr

Requirement/Must Have:

• Ability to lead the operationalization and governance of sales effectiveness programs.
• Ability to define explicit scopes, milestones, and measurable success criteria for workstreams.
• Ability to implement proactive risk-tracking frameworks to identify operational bottlenecks and resourcing constraints.
• Ability to drive operational readiness, including field communication rollouts and enablement collateral.
• Ability to own end-to-end change management processes.
• Ability to facilitate A/B testing protocols for automated platform communication categories.
• Ability to coordinate with analytics teams to implement tracking mechanisms and validate performance against target goals.
• Ability to author and prepare polished briefing materials, process maps, and executive summaries for senior leadership.

Responsibilities:

• Define explicit scopes, milestones, and measurable success criteria for each workstream to ensure full clarity of direction across all project leads.
• Lead recurring operating cadences to track day-to-day progress and align tactical execution with overarching objectives.
• Prepare senior leadership deliverables including briefing materials, process maps, and executive summaries.
• Implement proactive risk-tracking frameworks to identify operational bottlenecks, resourcing constraints, and inter-workstream dependencies.
• Establish clear escalation paths and flag critical risks to leadership with actionable mitigation plans.
• Drive operational readiness, including field communication rollouts, enablement collateral, and broad socialization initiatives.
• Independently launch and operationalize immediate minimization actions across communication categories.
• Drive stakeholder engagement to identify opportunities to deprecate communications and identify linkages to existing channels.
• Own the end-to-end change management process and drive socialization initiatives.
• Drive the communications reduction measurement audit to validate framework efficacy.
• Facilitate A/B testing to deploy live protocols for phase-two automated platform communication categories.
• Monitor KPI performance and coordinate with the analytics team to validate email volume reductions against target goals.

Skills:

• Program Management.
• Governance.
• Risk Management.
• Change Management.
• Stakeholder Engagement.
• Analytics Collaboration.
• A/B Testing.
• KPI Monitoring.
• Executive Reporting.
• Strategic Planning.

Qualification And Education:

• Strong verbal and written communication skills.
• Excellent communication and presentation skills.
• Ability to communicate effectively with stakeholders.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities