Lead Retail Sales Associate

Job Description
Job Description
About GALLS
GALLS, LLC is the largest and fastest-growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America’s public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service. As a
Lead Retail Sales Associate in a GALLS store, you can expect to provide exceptional customer service to our exceptional public safety professionals.

You will interact with our customers on the sales floor, processing transactions, assisting with uniform sizing and fittings, measuring, and helping them select the right products to meet their needs.

WHAT YOU WILL DO
Assist Branch Management with multiple functions in running the store, mentoring, and coaching staff
Politely greet every customer promptly, developing trust quickly
Respond to any customer needs on the floor
Answer customer questions on price, quality, and usability of merchandise
Upsell products and recommend add-on items to help yield store profitability
Present and arrange products in a manner that promotes sales
Replenish merchandise and monitor floor stock to ensure appropriate inventory is available
Complete necessary housekeeping to present a clean and orderly store
Provide sizing, fittings, and measurements for any customer alterations
Collaborate cross-functionally with Branch Operations, Sales, and other corporate teams
Commit to our company’s PROUD to Serve mission, policies, procedures, and practices
Other duties assigned as needed
WHAT YOU BRING
Previous retail and/or customer service experience desired
High School Diploma or GED equivalent
Friendly, honest, and dependable – you love to connect with people
Solid communication and interpersonal skills – you can develop relationships quickly
Resourcefulness (you may not always have the answers, but you know where to find them)
Ability to operate Point of Sale systems, willing and able to learn new programs
Confident working with little to no supervision
Ability to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodation
WHAT YOU SEND OUR WAY
Your resume, highlighting your education, experience, and skills
WHAT WE OFFER
Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date
401(k) retirement plan with company contribution (because you will retire someday)
Flexible benefits—choose what you like, ignore the rest
Generous employee discount
Vacation and Personal Time
Paid Holidays
Tuition reimbursement
Daily Pay: up to 50% of your pay
EOE/Disability/Vets