Product Manager with YAFOS

Position : Product Manager Application Modernization

Location : Offices available statewide across Pennsylvania

Arrangement : Hybrid 2 days onsite and 3 days remote per week

Duration : 7+ Months

Required Certification: YAFOS Certification

Position Summary:

Seeking an experienced Product Manager to lead the modernization of its CAI application, a critical system used to manage and resolve public complaints involving utility companies.

The selected candidate will lead product planning and delivery activities for a large-scale, multi-year application modernization initiative. Responsibilities include defining product vision and strategy, managing the product roadmap and backlog, gathering business requirements, developing user stories and acceptance criteria, coordinating technical teams, overseeing data conversion and testing, and supporting implementation.

The Product Manager will work closely with business stakeholders, solution architects, developers, UX/UI designers, technical teams, and vendors to deliver a modernized application that meets current and future business needs while adhering to Commonwealth of Pennsylvania standards for enterprise architecture, security, accessibility, data privacy, and regulatory compliance.

Work Location and Hybrid Requirements

The position is associated with Dauphin County, Pennsylvania.

Candidates must be available to work onsite at a Pennsylvania office 2 days per week.

Wednesday is a mandatory onsite day.

The second onsite day will be determined based on project and business requirements.

Offices are available statewide in Pennsylvania, subject to the client's approved arrangements.

The remaining 3 days per week may be worked remotely.

Candidates must be able to meet the required onsite schedule in Pennsylvania.

Key Responsibilities

• Own and manage the product vision, strategy, roadmap, and delivery priorities for the CAI application modernization initiative.
• Gather, analyze, document, and prioritize business and functional requirements from diverse stakeholders across the Commission.
• Translate business requirements into clear user stories, acceptance criteria, functional requirements, and actionable product backlog items.
• Manage and prioritize the product backlog based on business value, project objectives, technical dependencies, risks, and stakeholder priorities.
• Collaborate with solution architects, developers, UX/UI designers, infrastructure teams, and vendors to evaluate technical approaches, platforms, architectures, and integration solutions.
• Lead or facilitate Agile/Scrum ceremonies, including backlog refinement, sprint planning, sprint reviews, and retrospectives, as required.
• Serve as the primary liaison between business stakeholders and technical delivery teams to ensure alignment throughout the project lifecycle.
• Oversee application modernization activities, including legacy system replacement, platform migration, integration, and implementation planning.
• Coordinate and oversee large-scale data conversion and migration activities, including validation, reconciliation, and testing.
• Define product success metrics, key performance indicators (KPIs), and delivery milestones, and monitor progress against established objectives.
• Coordinate user acceptance testing (UAT), defect prioritization, release readiness, and implementation activities.
• Support change management, end-user adoption, documentation, and training initiatives.
• Ensure compliance with enterprise architecture, security, accessibility standards (including WCAG 2.1), data privacy, and applicable public-sector requirements.
• Identify, document, and resolve project risks, dependencies, blockers, and impediments.
• Provide regular project updates, progress reports, risk assessments, and recommendations to IT leadership and business sponsors.
• Promote continuous improvement and business process reengineering to enhance application functionality and operational efficiency.

Required Skills and Qualifications

Product Management Experience: Minimum 5 years of experience as a Product Manager leading large-scale public-sector modernization initiatives involving projects valued at $10 million or more.

Application Modernization: Demonstrated experience modernizing legacy applications or leading digital transformation initiatives.

Requirements Gathering: Strong experience gathering requirements from multiple business stakeholders and translating them into actionable user stories, acceptance criteria, and product backlog items.

Agile/Scrum: Working knowledge of Agile/Scrum methodologies, sprint planning, backlog management, and iterative product delivery.

Agile Tools: Experience with Jira, Azure DevOps, or similar project and product management tools.

Data Conversion and Migration: Experience overseeing and testing large-scale data conversion or data migration activities.

Communication: Excellent written and verbal communication skills, with the ability to communicate effectively with technical and non-technical stakeholders.

Organization and Prioritization: Strong organizational, analytical, and prioritization skills, with the ability to manage competing priorities and stakeholder expectations.

Certification: YAFOS Certification is required.

Highly Desired Skills and Qualifications

Experience with enterprise application modernization, including migration from legacy platforms to modern architectures.

Familiarity with the Microsoft technology stack, Microsoft Azure/cloud platforms, and content management systems.

Experience with business process improvement, workflow optimization, and business process reengineering.

Knowledge of accessibility standards, particularly WCAG 2.1, and public-sector security, privacy, and compliance requirements.

Previous experience working with Commonwealth of Pennsylvania agencies or similar state/local government organizations.

Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field, or equivalent professional experience.

Regards,

Adam Jones (Azam)

Direct: 5 5 1 2 6 4 7 2 4 9

Email: Adam (@) pullskill (dot) com