Digital Product Owner

RESPONSIBILITIES

Kforce has a client that is seeking a Digital Product Owner in San Antonio, TX.

Summary

The Communications & Public Affairs (CPA) department is responsible for delivering unified experience across all audiences - aligning storytelling, shaping brand and reputation, leading corporate impact and civic engagement, delivering critical member communications, and driving operational excellence. We are seeking a Lead Digital Product Manager to support the entire department by managing the end-to-end product lifecycle for the technology platforms that power CPA's work.

Duties

• Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions
• Utilizes a proficient understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery
• Works within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof
• Serves as the business requirements expert, engaging in and managing the work of subject matter specialists from the business
• Serves as the day-to-day decision maker and provides continual business guidance for the execution team
• Run the day-to-day product lifecycle: writing epics and user stories, managing and prioritizing the backlog, working with engineering and design teams in sprints, and delivering incremental value
• Interact with all five functional pillars (Communications, Reputation & Enablement, Corporate Impact, Member Communications, and Operations); Translate between technical delivery teams and non-technical business stakeholders, communicate status and tradeoffs to executive leadership, and align priorities across groups that may have competing needs
• Define and track product metrics, use data to prioritize the backlog, and demonstrate progress

REQUIREMENTS:

• Bachelor's degree or equivalent experience
• Agile/Scrum execution track record - not just certification, but proven delivery of complex technology products sprint through launch
• 8+ years of digital product management with at least 3 years in a lead or senior capacity
• Regulated industry experience (financial services, insurance, healthcare)
• Jira, Clarity, analytics dashboards, CMS platforms

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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