Salesforce Architect

Salesforce Architect
Hybrid
 

Description:
Diversified Systems is searching for a Salesforce Architect responsible for managing all aspects of Salesforce.com (SFDC), including configuration, customization, application development, and third-party integrations. This role collaborates with internal stakeholders and technical teams to design and implement Salesforce solutions that support business requirements, improve operational efficiency, and drive continuous improvement.

The ideal candidate will have strong experience with Salesforce architecture, Lightning Aura Components, Apex development, Force.com APIs, integrations, reporting, Experience Cloud, and enterprise Salesforce implementations.

Responsibilities:

• Work with business teams to understand processes and translate business needs into actionable Salesforce requirements for configuration and development.
  Participate in all phases of the project lifecycle, including requirements analysis, design, implementation, testing, deployment, post-production support, and maintenance.
  Maintain and enhance existing Salesforce solutions.
  Develop and create customized reports and dashboards.
  Manage user testing activities, including development of test plans and creation of user test cases.
  Create and maintain process documentation, policies, configuration documentation, and user guides.
  Follow Salesforce release management best practices and manage deployments between sandbox and production environments.
  Design, develop, test, document, and deploy business solutions on the Force.com platform.
  Mentor and train State development resources.
  Design Salesforce reporting solutions.
  Design Salesforce forms for offline use utilizing Survey123 or other native Salesforce tools.
  Maintain, enhance, and create workflows, Process Builder flows, Visual Flows, and other Salesforce configurations.
  Develop and manage Salesforce Experience Cloud (Community Cloud) sites.
  Proactively identify and recommend system improvements.
  Communicate system changes to users and stakeholders prior to implementation.
  Develop advanced customized reports and dashboards and respond to ad hoc reporting requests.
  Implement and troubleshoot third-party integrations and partner applications.
  Collaborate with leadership and stakeholders to identify technologies, tools, and approaches that improve operational efficiencies and customer experience.
  Create project documentation including user interface guides, training materials, functional documentation, and change orders.
  Perform unit testing and participate in business user acceptance testing.
  Validate test cases and results against requirements.
  Develop complex, macro-driven reports for senior management.
  Follow Salesforce reporting best practices to ensure scalability and performance as data volumes grow.
  Assist with migration of legacy systems and processes into Salesforce.
  Build integration solutions between Salesforce and internal or external systems using ETL tools, web services, and MuleSoft.
  Import data using Salesforce tools such as Data Loader.
  Log, troubleshoot, and resolve system issues.
  Monitor and manage backend integration exception logs.

Requirements:

• 3 years of professional experience in Salesforce platform development and architecture, including Sales Cloud, Service Cloud, and Community Cloud required.
  3 years of experience building and managing Salesforce Communities/Experience Cloud sites required.
  3 years of experience with Apex development, SOQL, JavaScript, and Lightning Component Framework required.
  3 years of experience with Salesforce design, analysis, configuration, customization, and coding required.
  3 years of experience with Salesforce data models and Salesforce data migration and integration capabilities required.
  3 years of experience with Salesforce data tools including Data Loader, SFDC Outlook Connector, Jitterbit, or similar tools required.
  3 years of experience working within Scrum/Agile development methodologies required.

Highly Desired Skills:

• 3 years of experience designing and building Salesforce reports highly desired.

About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.