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Operations & Project Management

Agile Program Manager (AI Platform)- Boston, MA

FSTONE TechnologiesBoston, MA🇺🇸United States

Why this role stands out

This hybrid role offers a unique opportunity to lead the delivery of an innovative AI platform, driving significant impact within a reputable technology company. If you thrive in a dynamic environment, possess strong program management skills, and are eager to shape the future of AI, this is an excellent next step for your career. Apply today to join a forward-thinking team and contribute to cutting-edge AI development.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationBoston, MA, United States
Generative AIAgile

Job description

Role: Agile Program Manager (AI Platform)

Location: Boston, MA

Duration: Long Term

Overview

We are seeking a hands-on Program Leader to drive delivery of our Enterprise AI Platform and the agent portfolio running on it. The role sits at the intersection of AI engineering, platform governance, and AI-augmented delivery.

Key Responsibilities

  • Own the roadmap, release train, and delivery cadence for a multi-pod AI platform spanning agent runtime, tooling, identity, observability, and enterprise integration.
  • Manage dependencies across platform, security, infrastructure, and consuming product teams, and hold the train to a predictable cadence.
  • Run the intake funnel for agent use cases: qualify candidates on business value, data readiness, and risk, then convert accepted cases into scoped, sequenced backlog items with clear acceptance criteria.
  • Design and operate the gate model that moves an agent from prototype to production, covering evaluation results against curated golden sets, prompt-injection and red-team findings, identity and secrets posture, observability coverage, and a proven rollback path.
  • Serve as the primary interface for business sponsors, security, architecture, and platform consumers, translating enterprise constraints into delivery decisions and engineering trade-offs into sponsor-ready language.
  • Define the guardrails, human-in-the-loop checkpoints, and audit evidence that keep agentic solutions reliable, explainable, and compliant.
  • Drive platform adoption by product teams and report the measures that matter: agent adoption, evaluation pass rates, incident and defect trends, intake-to-production cycle time, and cost per workload.

Required Qualifications

  • 8+ years in program, product, or delivery management, including ownership of complex, multi-team technical programs in an enterprise environment.
  • Proven command of scaled agile delivery: planning increments, cross-team dependency management, and predictable release cadence.
  • Working understanding of how AI agents are built and operated, including LLM behavior, retrieval-augmented generation, tool calling, orchestration, and why evaluation and guardrails are engineering work rather than afterthoughts.
  • Technical practitioner skills sufficient to validate outcomes independently: proficiency in SQL and comfort reading telemetry, logs, or evaluation output.
  • Demonstrated use of AI tools (Claude, ChatGPT, or similar) to raise personal and team throughput, such as drafting specifications, automating documentation, or analyzing delivery data.
  • Familiarity with Azure delivery environments and enterprise controls: identity, network boundaries, secrets management, and change approval.

Preferred Qualifications

  • Hands-on or strategic familiarity with Azure AI Foundry and Microsoft Fabric as the delivery stack.
  • Exposure to evaluation harnesses, golden-set curation, red-teaming, or responsible AI review as formal release gates.
  • Experience partnering with platform operations on SLOs, incident management, and on-call readiness for production services.
  • Financial services or other regulated-industry delivery, with the documentation and audit expectations that come with it.

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