Director, Technical Program Management / Sr. Program Manager

Job Title: Director, Technical Program Management - Subrogation
Location: Philadelphia, PA – (Hybrid 3/2 Schedule and Relocation packages could be available)
Duration: Fulltime
Job Description:
The ideal candidate is a proactive and highly credible program leader who combines strong execution skills with sound business judgment. This individual should be comfortable operating across legal, operational, financial, technical, and leadership teams while maintaining a strong focus on quality, accountability, client service, and business growth.
They will bring their presence to engage effectively with senior stakeholders, the discipline to drive complex initiatives and reporting rhythms, and the commercial mindset to help leadership identify opportunities for continuous improvement across the business unit.
Experience: 17+ years
Top Must Have’s:
• Bachelor’s degree in business, Operations, Finance, Project Management, Legal Operations, or a related discipline.
• 12+ years of relevant experience in program management, PMO, business operations, legal operations, claims-related environments, insurance, or professional services.
• Demonstrated experience leading complex, cross-functional initiatives in a fast-paced, matrixed organization.
• Established senior-level program/business leadership experience, with the ability to oversee complex business processes and cross-functional initiatives.
• Strong business operations and systems understanding. Must understand how applications, workflows, reporting, finance, and business functions integrate.
• Experience coordinating multiple departments and stakeholders without necessarily having direct reports.
• Executive-level communication and stakeholder management. Position involves interaction with C-suite executives, senior leadership, and clients.
• Ability to manage complex, high-volume business processes and lead operational improvements.