IT Infrastructure Technician (Onsite Manufacturing/OT)

Please note: Candidates should be local to Muskegon.

CBTS is looking for a self-starter with at 3-4 years of experience in IT technical support. In this role, you will be working on-site at the shop floor installing hardware, documenting inventory, post migration testing and additional IT responsibilities. You will be working closely with the Digital Technology Lead on-site to assist with deployment tasks to support the Operational Technology Network.

Role & Responsibilities:

Hardware Installation & Support
o Provide hands and feet support for remote service providers like CBTS
o Physical installations of network and computing devices
o Support on-site equipment and hardware connectivity
o Network cable (copper & Fiber) installation, testing, removal
o Server connectivity as instructed by the appropriate Server Team
o Support Network hardware security patching/firmware upgrades
o Support Network infrastructure Incident/Change Management
o Assist with reading engineering drawings (tooling and hardware)
o Project support of network infrastructure related projects (design, build, deployment/migration)
o Assists with Network Obsolescence/Refresh cycles
o Supports site network optimisation and restructuring activities (network hardware removal, MAC, etc.)
o Support asset identification and network segmentation projects
Physical Inventory & documentation
o Maintain an active machine inventory list for assigned site-based engine programs
o Proficient in the Microsoft Product suite
Collaboration & coordination with site
o Work effectively by engaging site personnel for discovery, coordinating changes to machines, and driving tasks as required.