Inside Sales Representative

Patterson is seeking an Inside Sales Rep to drive growth in our dental and animal health wholesale business. In this phone- and email-based role, you will manage a portfolio of customers, understand practice needs, and recommend products, equipment, and software that enhance patient care and practice efficiency. You will generate and qualify leads, build strong relationships, create quotes, and process orders with accuracy. Partnering closely with field sales and customer service, you'll ensure an exceptional customer experience while meeting sales targets in a collaborative, growth-focused culture.

Responsibilities

• Manage inbound and outbound calls to wholesale dental and animal health customers to drive product sales
• Build and maintain strong customer relationships, understanding account needs and recommending solutions
• Promote and cross-sell Patterson's products, equipment, software, and services to meet sales targets
• Prepare quotes, process orders accurately, and ensure timely follow-up on open opportunities
• Maintain detailed records in CRM, tracking activities, pipelines, and account information
• Collaborate with field sales, customer service, and logistics to ensure excellent customer experience
• Stay current on product lines, promotions, and industry trends to effectively advise customers
• Resolve basic customer issues and escalate complex problems to appropriate teams

Required Skills

• Inside sales
• B2
• B sales
• Cold calling
• Account management
• CRM software
• Lead generation
• Sales pipeline management
• Quotation and order processing
• Product knowledge - dental and animal health
• Cross-selling and upselling
• Customer relationship management
• Sales forecasting
• Written and verbal communication
• Negotiation
• Microsoft Office or similar productivity tools