Business Analyst

·       10 years as a Business Analyst in banking, asset servicing, or asset management.

·       Strong Azure DevOps (Boards, queries, Test Plans), Excel and Power BI. Confluence and SharePoint for documentation.

·       Experience writing and running user acceptance test scenarios.

·       Experience of AI concepts: LLMs, prompts, agents, retrieval (RAG) and how to judge the quality of AI output.

·       Familiar with SDLC, Agile (SAFe a plus) and DevOps practices.

·       Clear writing and comfortable in front of senior stakeholders.

·       Exposure to AI governance or model risk in financial services.

·       Prior work on GenAI or automation platform rollouts.

·       CBAP, PMI-PBA, ISTQB or SAFe POPM.

·       Roadmap and dependencies: one roadmap across the agentic work streams, tracking of outside dependencies, weekly status and leadership reporting.

·       Pilots and adoption: pilot onboarding, golden data sets, agent output checks, training, and value reporting.

·       Maintain the roadmap (platform agents, SQM, Copilot, reverse engineering, developer experience) with every commitment tied to a date.

·       Track dependencies in ADO with owner, need-by date and status; prepare the facts behind escalations.

·       Write requirements, user stories and acceptance criteria in ADO.

·       Plan pilots: entry criteria, pilot lead, success measures, exit read-out.

·       Test agent output against golden data sets; log defects and support user testing.

·       Produce onboarding guides, training and release notes; run demos and office hours.

·       Build weekly status, adoption and value reports in Power BI.

·       Act as the daily link between Northern Trust business users, platform engineers and the Coforge delivery team