Internal Sales Supervisor

We are seeking an experienced Internal Sales Supervisor to join our client, a leading supplier of construction consumables and equipment, supplying major contractors and national housebuilders across the UK.

This is a hands-on leadership role, ideal for a commercially minded sales professional who enjoys being at the centre of the action. You'll remain actively involved in customer enquiries, quotations and problem solving while providing day-to-day support and guidance to a small Internal Sales team.

The responsibilities of the Internal Sales Supervisor include but are not limited to the following:

• Manage inbound customer enquiries, providing quotations, product advice and a high level of customer service.
• Take ownership of complex and high-value enquiries, using commercial judgement to maximise sales opportunities while protecting margin.
• Proactively follow up quotations and customer enquiries to convert opportunities into orders and strengthen customer relationships.
• Build effective relationships with suppliers to source products, negotiate commercial terms and resolve customer issues.
• Lead, support and develop a small Internal Sales team, acting as a key point of contact for guidance, coaching and product knowledge.

Skills, Experience & Key Candidate Attributes of the Internal Sales Supervisor:

• Strong commercial awareness with the confidence to make decisions around pricing, profitability and customer opportunities.
• Customer focused and solutions driven, with a genuine passion for delivering excellent service.
• Proactive and sales orientated, with the drive to follow up opportunities and secure business.
• Highly organised, capable of managing multiple enquiries and priorities within a fast-paced environment.
• A natural leader who enjoys supporting colleagues, sharing knowledge and leading by example.

If you are a commercially minded Internal Sales Supervisor who enjoys leading from the front, developing others and helping customers while driving business growth, we'd love to hear from you.