Retail Relationship Banker

Retail Relationship Banker | Kaukauna, WI, United States | Hybrid | $41,714.00 - $65,000.00

We're hiring on behalf of a leading financial institution known for its commitment to helping customers and communities thrive. This organization fosters a culture of growth, innovation, and support, aiming to make a positive impact on business and life. They value diverse perspectives and provide ample opportunities for professional development.

The Role

• Deliver exceptional service to customers, identifying their needs and recommending appropriate financial solutions.
• Proactively engage with existing customers and prospects to build loyalty and identify opportunities.
• Provide advice and guidance on financial solutions, including everyday banking, investments, lending, and home financing.
• Support customer transactions and resolve inquiries to ensure a seamless banking experience.
• Collaborate with branch and market teams to achieve business objectives and deliver an outstanding customer experience.
• Contribute to the continuous improvement of customer service and business results.

What You'll Need

• 2-3 years of relevant experience; post-secondary degree is desirable or an equivalent combination of education and experience.
• Working knowledge of personal and small business customer needs and solutions, including retail investments and lending products.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• Aptitude for listening, problem-solving, and responding flexibly to new challenges.
• Confidence in using digital tools, social media, and online applications.

What's On Offer

• Competitive salary range with potential for commission structure.
• Comprehensive benefits package including health insurance, retirement savings, and tuition reimbursement.
• Opportunities for professional development and skill enhancement.
• A supportive and collaborative team environment.

Apply via Haystack today!