Business Analyst – Digital Transformation 

Job Type: Contract
Work Arrangement: Remote
Travel Requirement: 20% across the Midwest region
Experience Required: 5–8 Years
Industry: Healthcare, Telecommunications, and Banking
Number of Openings: 4

Job Description

We are seeking four experienced Business Analysts to support digital transformation initiatives for enterprise clients across the healthcare provider, telecommunications, and banking sectors.

The ideal candidates will serve as a key liaison between business stakeholders and technical development teams, ensuring business needs are translated into clear, actionable functional requirements. Candidates should have strong experience in requirements gathering, business process mapping, stakeholder management, and functional documentation within regulated industries.

This is a remote contract opportunity requiring approximately 20% travel across the Midwest, including Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin.

Key Responsibilities

• Collaborate with business stakeholders, subject matter experts, product owners, and technical teams to understand business objectives and project requirements.

• Conduct stakeholder interviews, discovery sessions, workshops, and requirements-gathering meetings.

• Analyze existing business processes and identify opportunities for process improvement, automation, and digital transformation.

• Develop and document business requirements, functional specifications, user stories, use cases, and acceptance criteria.

• Create business process flows, workflow diagrams, and documentation to support solution design and implementation.

• Translate business requirements into technical specifications for development and implementation teams.

• Facilitate communication between business and technical teams to ensure alignment on project scope, priorities, and deliverables.

• Support requirements validation, user acceptance testing (UAT), defect tracking, and issue resolution.

• Manage stakeholder expectations, document decisions, and communicate project updates effectively.

• Ensure proposed solutions align with applicable industry regulations, business policies, and compliance requirements.

• Attend client meetings and workshops, including periodic travel across the Midwest region.

Required Qualifications

• 5–8 years of experience in business analysis, business systems analysis, or a related role.

• Domain expertise in one or more of the following industries:

  • Healthcare providers

  • Telecommunications

  • Banking and financial services

• Proven experience gathering, analyzing, documenting, and validating business and functional requirements.

• Strong understanding of business process modeling, workflow analysis, and process improvement methodologies.

• Experience creating Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, use cases, and acceptance criteria.

• Excellent stakeholder management, facilitation, analytical, and problem-solving skills.

• Strong written and verbal communication skills, with the ability to communicate effectively with business and technical teams.

• Experience working with cross-functional and geographically distributed teams.

• Ability to work independently in a remote contract environment.

• Willingness to travel approximately 20% across the Midwest region.

Preferred Qualifications

• Experience supporting enterprise digital transformation initiatives.

• Familiarity with Agile and Scrum methodologies.

• Experience with Jira, Confluence, Microsoft Visio, and Microsoft Office.

• Exposure to workflow automation, conversational AI, contact center solutions, or enterprise software implementations.

• Experience working in regulated environments with established governance and compliance requirements.

Work Location and Travel

• Location: Remote

• Travel: Approximately 20% across Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin.

• Employment Type: Contract

• Open Positions: 4