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BAW L2 Production Support Engineer

Lorven Technologies, Inc.Minnetonka, MN🇺🇸United States

Why this role stands out

This role at Lorven Technologies offers an excellent opportunity to advance your technical expertise in IBM Business Automation Workflow while enjoying the flexibility of a hybrid work environment. You will thrive in this position if you are a proactive problem-solver who enjoys troubleshooting complex systems and making a tangible impact on production efficiency. Apply today to take the next step in your career with a team that values your technical skills and growth.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationMinnetonka, MN, United States

Job description

Hi ,

Job Title: BAW L2 Production Support Engineer

Location: Hopkins, MN - Hybrid

Qualifications & Experience:

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
  • Hands-on experience with IBM Business Automation Workflow (BAW) and application support.
  • Experience in L2 Production Support, ticket triage, troubleshooting, and incident resolution.
  • Ability to identify and resolve workflow issues and perform data fixes to ensure smooth business operations.
  • Experience developing and testing application enhancements, bug fixes, and production updates.
  • Knowledge of Java and React is a plus.
  • Experience deploying changes to production and coordinating with multiple technical teams.
  • Ability to collaborate with business users to understand issues and deliver effective solutions.
  • Strong analytical, problem-solving, and communication skills.

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