Sr. Data Production Support Systems Specialist

Description:
Hybrid 4 days onsite to start in Gloucester, MA
Our client seeks a Sr. Data Production Support Systems Specialist to support data, reporting, integrations, business applications, and emerging AI solution needs. You will own development, maintenance, and enhancement of business systems, data solutions, and operational processes that enable informed decision-making and improved performance. You will partner with cross-functional teams, collaborate with users, vendors, and technology partners to gather requirements, troubleshoot issues, support system enhancements, and contribute across the solution lifecycle. You will focus on production support and troubleshooting across data and application layers while participating in new initiatives in a manufacturing context.
This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $55.00 to $50.00/hr. w2
Responsibilities:

• Collaborate with cross-functional teams to address business process and technology challenges.
• Own production troubleshooting for data and application issues and resolve user-raised tickets.
• Support, maintain, and enhance core business applications.
• Develop and support data integration solutions, SQL-based applications, and EDI processes.
• Support business intelligence, analytics, reporting, and AI-related data layer needs.
• Partner with vendors, consultants, and technology providers to support objectives.
• Provide end-user support, troubleshooting, and training.
• Research emerging technologies and identify opportunities for innovation.
• Assist with system implementations, upgrades, and application releases.
• Escalate issues appropriately and take ownership of operational support responsibilities.

Experience Requirements:

• 5+ years of relevant professional experience with a focus on production support.
• Strong SQL development and database skills.
• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate).
• Experience with Microsoft SQL Server and/or Azure SQL Database.
• Experience with EDI processes and technologies.
• Exposure to Microsoft Azure and/or Microsoft Fabric.
• Familiarity with AI and machine learning concepts.
• Experience working with external vendors and technology partners.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to collaborate across functional teams and operate as a senior, hands-on individual contributor.

Education Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.

Recruitment Transparency Notice
Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
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About Eliassen Group:
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.
Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.
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